
Jay Honda
Bedford, OH

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Ira and Omar makes the "Difference" My wife and I have been leasing cars for over 10 years and we're very satisfied with each experience. This time the team took care of my retired moth My wife and I have been leasing cars for over 10 years and we're very satisfied with each experience. This time the team took care of my retired mother and her experience was extra special. The professionalism is A+. Thank you Jay Honda! More
Custom plates!! They will order custom plates with their name "JAY" on it and make YOU pay for it. Also, they lie about the inventory and make you wait more than what They will order custom plates with their name "JAY" on it and make YOU pay for it. Also, they lie about the inventory and make you wait more than what they tell you. Apart from these issues, they are on line with all other major dealerships. More
Jay Honda and David Guy We traveled from Michigan to find our new 2017 Honda Civic hatchback "manual" transmission at Jay Honda. Our nationwide search for the sport model wit We traveled from Michigan to find our new 2017 Honda Civic hatchback "manual" transmission at Jay Honda. Our nationwide search for the sport model with a standard transmission led us to Ohio and David Guy. We had numerous helpful conversations with Mr Guy during our search for a vehicle with the features we wanted. Mr Guy was able to locate the vehicle and contacted us at every turn, and was very responsible and conscientious in his efforts. We were comfortably able to drive from Michigan to Ohio and back home again during daylight hours due to David Guy's diligence in having the vehicle and all paper work ready for us. The financing was handled expertly by Mr Ira Jackson-Carpenter. We were 100% satisfied with the customer care these two men provided! John and Fran More
Easy buying Omar was friendly, professional, I felt he listened and was not pushy. He did not rush and answered all my questions. He was honest. Thank you Omar was friendly, professional, I felt he listened and was not pushy. He did not rush and answered all my questions. He was honest. Thank you More
Omar Made the Difference!! I had two offers on the table. Not only did Omar beat the others price, but he beat their professionalism as well. He made the process personal, educa I had two offers on the table. Not only did Omar beat the others price, but he beat their professionalism as well. He made the process personal, educational and pleasant. He was patient and took the time that every base was covered. I got my car two days ago and have already recommended him to several friends! More
Excellent expence I just completed a purchase of a new Honda Civic. I was treated very well, from begnning to the end! I thoroughly enjoyed workng with David, Zach I just completed a purchase of a new Honda Civic. I was treated very well, from begnning to the end! I thoroughly enjoyed workng with David, Zach and Jeff! Each one of these professinals exceeded my expectations of customer service! More
Honda Loyalty I've just entered my sixth lease with Honda, spanning the last 15 years. I've had the pleasure of working with both Rob Logan and Tony Spitalieri for I've just entered my sixth lease with Honda, spanning the last 15 years. I've had the pleasure of working with both Rob Logan and Tony Spitalieri for our last two lease deals, and even further back with Rob. Rob Logan is the reason why my wife and I continue to do business with Honda. From the moment we met Rob, he has treated us like extended family. He's always taken his time with us, while understanding where our family situation is, in order to put us in the perfect vehicle and lease terms. I especially appreciate Rob's dedication and straight forward manner whenever I'm at the dealership for service and/or working out a new lease. Both Rob and Tony are a great team, you can see that they love their jobs and their customers. My wife and I are grateful to continue to have the opportunity to work with these true professionals! I also wanted to take a moment to commend Gail for her wonderful service. I always bring my vehicle to the dealership for service, and I'm always greeted (and treated) like an old friend when I'm with Gail. As I was finalizing our most recent purchase, Gail waked into the cashier area with a customer and took the time to greet me with a warm hug and hello. She's the best! More
They make it easy I have been a Jay Honda customer for 9+ years. I 1rst pick out my car online, and then I have Jay find me that car. Price has always been good. Very I have been a Jay Honda customer for 9+ years. I 1rst pick out my car online, and then I have Jay find me that car. Price has always been good. Very friendly and attentive when picking up new car. More
21 Years / 10 Cars My family has been buying and leasing cars from Jay Honda for 21 years. 3 Pilots, 2 Odysseys, 4 CRVs and a Civic. Dennis Jenkins has been the salesper My family has been buying and leasing cars from Jay Honda for 21 years. 3 Pilots, 2 Odysseys, 4 CRVs and a Civic. Dennis Jenkins has been the salesperson for all 10 vehicles. We always get a great deal and wonderful service. Thanks, Dennis! More
Pleasant experience! This was my first time feeling comfortable enough to even consider purchasing from a dealership. Rick made the experience completely painless and easy This was my first time feeling comfortable enough to even consider purchasing from a dealership. Rick made the experience completely painless and easy. I love my car, I love how thoroughly everything was explained to me, I was satisfied with the price, everyone I met there treated me with respect and patience (not something I experienced at other dealerships nearby). I received my title and other necessary paperwork in a reasonable amount of time. I would highly recommend this dealership if you are an anxious or first time shopper. More