Jay Honda

This was my first time doing business at Jay Honda. I found it to be a very pleasant and easy experience. I'm a long time customer with Jay Honda car salesman Robbie Baughman. Everyone at Jay Honda was h found it to be a very pleasant and easy experience. I'm a long time customer with Jay Honda car salesman Robbie Baughman. Everyone at Jay Honda was helpful and nice and did all the work, I did little to get into my brand new car. Thanks! More

When I first met Rob, he talked about my buying a new car. Although I did not buy at that time, he was very friendly and attentive without being pushy. Recently I did buy a car, and although Rob was not car. Although I did not buy at that time, he was very friendly and attentive without being pushy. Recently I did buy a car, and although Rob was not in on the day I was at the dealership, Tony took care of me. He was also very friendly and helpful, and told me he would share the deal with Rob. Tony was diligent in explaining the cars to me and was very helpful. My husband and I were impressed with the way he answered all my questions, and made me feel very comfortable about buying my new car. The day I picked up the car, both men were there to axquaint me with the new features of my car, setting up my bluetooth and explaining the navigation system. They both spent a lot of time with me and never tried to hurry me. I feel that Tony and Rob are excellent representatives of Jay Honda, and I would recommend them to anyone looking for a new car. More

Tony was very kind, caring and understanding throughout the whole process of leasing my meet car. I felt his honesty from the word hello. He introduced us to each person we came in contact with. I have re the whole process of leasing my meet car. I felt his honesty from the word hello. He introduced us to each person we came in contact with. I have recommended jay Honda to many for an experience above the rest. More

I really enjoyed my purchase experience at Jay Honday with Tony Spitalieri. Tony was very easy to work with, gave me a great price and handled my trade in for one stop shopping. Havier was quick and know with Tony Spitalieri. Tony was very easy to work with, gave me a great price and handled my trade in for one stop shopping. Havier was quick and knowledgeable about the financing side. Best experience I ever had. I love my Accord. More

Tony Grauer is wonderful. Every single step of the process of buying a new car from him was great. I cannot say enough good things about Jay Honda, and only wish they were closer so I could do all of process of buying a new car from him was great. I cannot say enough good things about Jay Honda, and only wish they were closer so I could do all of my service there. Tony took the time to talk to me about my daughter and our move back to Cleveland. He showed us pictures of his own family. He made sure that when we took delivery, we knew absolutely everything about the car - including sitting in it and talking me through all of the gizmos and gadgets. In addition to the personal touch, though, what I liked most about Tony was that he treated me with respect. This was a marked contrast from the way I was treated at another dealership on the East Side, where the salesman spoke to me like I was a 13 year old despite the fact that I am a successful businesswoman. Tony is passionate about helping people find the right car, but the fact that he treats his customers like people - who deserve kindness and respect - is what set him apart most for me. Thanks Tony! More

The car I wanted was a bit over my price limit. They were immediateley willing to "help" me out. At the end, I bought the car for $1,500 less than what what was asked. Customer service was great. The salesma immediateley willing to "help" me out. At the end, I bought the car for $1,500 less than what what was asked. Customer service was great. The salesman and the manager were friendly and extremely willing to bring the price down. Definitely would go there again. More

Fantastic service, price and friendliness of staff. Willing to deal and able to give me a great deal. Tony was great - not too persistent or overbearing but very interested in working with me. Patsy Willing to deal and able to give me a great deal. Tony was great - not too persistent or overbearing but very interested in working with me. Patsy was great to do the finance with. I was in and out in less than an hour to get my new car. More

I bought a new Honda Accord from them. Jay Honda quoted the best price, and Tony Spitlieri was very helpful and professional throughout the process. He even took us to their various storage lots and showed the best price, and Tony Spitlieri was very helpful and professional throughout the process. He even took us to their various storage lots and showed different cars and color combinations.I would recommend the dealer to anyone looking for a Honda. More

This is the fourth car I bought from this dealership. I tell them what I want, they give me choices that match what I want, and then I buy one of them. There is no pressure to buy something I did not ask tell them what I want, they give me choices that match what I want, and then I buy one of them. There is no pressure to buy something I did not ask for. The cars are ready when they said it would be ready and they are washed and vacuumed. More

I was referred to Jay Honda by a friend who knew that I was in the market for a new car. I had already made arrangements with my salesman from another dealership. I had a vehicle picked out and all the f was in the market for a new car. I had already made arrangements with my salesman from another dealership. I had a vehicle picked out and all the financial arrangements were agreed upon. On my way to the dealership I decided to stop at Jay Honda just to compare. I figured that since I was a female I would probably be taken advantage of....so I went in with an attitude. I was immediatly greeted by Tony. I explained to him that I didn't have a lot of time and just wanted to see two vehicles. He was extremely kind, patient, and knowledgeable. After about 20 minutes I fell in love with Jay Honda. Everyone there was so nice and friendly. I actually felt comfortable being there. I ended up staying much longer than I anticipated but by my own choice. I purchased my vehicle there but not because the car was so great....but because the service was AWESOME!!! I knew Honda had a good reputation but that was about it. Tony was great at explaining everything to me and I never felt like he was "pushing me to buy". Then I met with Xavier, a truly nice guy who went above and beyond for me. Neither one of the guys pushed me to buy anything that I didn't want and took the time to explain all of my options with the pros and cons. I was sold on customer service alone. I HIGHLY recommend Jay Honda to everybody I talk to now. More