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Jay Honda
Bedford, OH
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I always come back to Robbie and Debbie Baughman, my life is busy and they totally get it. I make a call, they let me know what's available, if I like it, it happens, most importantly, hassle free. Wish all is busy and they totally get it. I make a call, they let me know what's available, if I like it, it happens, most importantly, hassle free. Wish all service interactions were like those two. More
Everyone at Jay Honda was so friendly and so nice. We had a great experience buying our new car there. JoAnne Fazzio and Xavier Pepple were great to work with. We felt very comfortable with their non-pressur a great experience buying our new car there. JoAnne Fazzio and Xavier Pepple were great to work with. We felt very comfortable with their non-pressure selling approach. We would highly recommend anyone who is looking for a new car to go to Jay Honda. More
My experience with Jay Honda was fantastic today! Salesman Rick Kwiecien and Used Sales Manager Robert Szalay were awesome. They worked with my budget and I left a very satisfied customer. I would r Salesman Rick Kwiecien and Used Sales Manager Robert Szalay were awesome. They worked with my budget and I left a very satisfied customer. I would recommend Jay Honda to all!! More
I wa going to pay cash, but because I had another car I was paying on He suggested I pay that car off and get a good APR for the car I was buying now. was paying on He suggested I pay that car off and get a good APR for the car I was buying now. More
Everyone at the dealership was very nice and helpful. We were shopping for a used Honda Odyssey. Just so happened they had one that came in a day or two earlier that was exactly what we were looking for. were shopping for a used Honda Odyssey. Just so happened they had one that came in a day or two earlier that was exactly what we were looking for. Mike Monaco was our sales guy. He was really great to work with and I can't recommend him highly enough. He was very nice and helpful and very low pressure. He was happy to take us out to test drive as many minivans as we liked. We weren't ready to buy that day and wanted to do some more research before buying, and like I said, the place is very low pressure. But after looking at all the prices online and on other dealer's lots, Jay Honda was definitely the best deal and the car was exactly what we were looking for. We came back and Mike helped us put a deal together for the car. I wish I could have gotten a little more for my trade in, but that's the case with any trade in I've ever had. And the car was already way cheaper than anywhere else, so it didn't bother me that much. They still worked with me on the numbers and I feel I got a great deal. They cleaned up the Odyssey very nicely and we picked it up the next day. Their finance department even beat our preapproved financing, which was very good already. The finance guy and the manager there were also very nice and easy to work with. I wish I had their names, but basically everyone we met there was great. We visited several dealerships on the Bedford automile and looked at many cars, but we came back to Jay Honda because the price was right and the people were very friendly and low pressure. I hate car shopping but they made it a very pleasant experience. Will definitely go back again when my Accord needs to be replaced, and I won't hesitate to recommend this dealership. Great experience all around. More
Went in for information on a new car for my parents, and Tony and I sat down and he discussed all options, and gave figures for what they may want. I didn't feel like I was being rushed at all, and it was a Tony and I sat down and he discussed all options, and gave figures for what they may want. I didn't feel like I was being rushed at all, and it was a very pleasant experience! Then the next day I took Mom and Dad up to the dealership to get firm prices, and let them decide what they wanted in their new car. What was great, is that Tony took the time to show them on a car in stock, what options they picked, to either show them what it looked like, or how it functions. We bought the car that night, and because of the option they wanted, they had to locate the car on another lot to bring in. We were kept up to date what was happening, right up to delivery day. Then picking up the car was just as pleasurable as the rest of the purchase. Before we pulled off the lot with the car, he took the time to make sure we understood all the features of the car, and made sure we knew how to operate them. This is the fifth Honda from Jay Honda, and it's salesmen like Tony that keeps us coming back! More
Jesse was able to get me the financing I needed and fill my request fora manual transmission civic. Other dealers had advised that it could be months due to the crisis in japan, but Jesse found me one and my request fora manual transmission civic. Other dealers had advised that it could be months due to the crisis in japan, but Jesse found me one and got the car I wanted in with in a week. More
I had a wonderful experience at Jay Honda. My sales person and finance rep was very good to me and met all of my needs. I will surely recommend Jay Honda to other people.The location is very convient , person and finance rep was very good to me and met all of my needs. I will surely recommend Jay Honda to other people.The location is very convient , close to home and my job. The other sales people were friendly and nice as well. More
My sales person, Tony Grauer was very thorough and accomadating. The thing that impressed me the most was the way he explained the entire vehicale to me before I drove it off the lot. This was my firs accomadating. The thing that impressed me the most was the way he explained the entire vehicale to me before I drove it off the lot. This was my first Honda and I was not familiar with it. He also was nice enough to explain and show me the service department so I would be familiar with it on my first visit. Thank you so much for all your help and making this such a pleasant experience. More
a very positive experience, they know how to take care of customers! everyone was friendly and attentive, price was excellent, no high pressure sales, car and paperwork was ready upon our arrival, Jeff Well customers! everyone was friendly and attentive, price was excellent, no high pressure sales, car and paperwork was ready upon our arrival, Jeff Wells was did a great job and we will continue to lease our vehicles from Jay Honda More