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Jay Honda
Bedford, OH
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Al and team worked very hard and patiently with our situation to find the right deal for us. We were in a difficult credit rating. During this time my father died but Al waited and worked with finance situation to find the right deal for us. We were in a difficult credit rating. During this time my father died but Al waited and worked with finance over a two week period to get us approved. He also worked to allow trade in of our previous leased vehicle. More
From the first email I had with Joann, I knew this is where I would go to purchase my vehicle. I was so impressed with the staff at Jay Honda. They did not hassle me and the deal was far beyond what I w where I would go to purchase my vehicle. I was so impressed with the staff at Jay Honda. They did not hassle me and the deal was far beyond what I was expecting. I went to another Honda dealer and the staff was courteous however the deals were no way the same. I am so glad I went to Jay Honda. More
I worked with Rob Logan on the internet, when he wasn't I worked with Rob Logan on the internet, when he wasn't available when I came to visit, he refered me to Mose Pickens. They did not push me into I worked with Rob Logan on the internet, when he wasn't available when I came to visit, he refered me to Mose Pickens. They did not push me into a vehicle, I pushed them to find me the Pilot I wanted. They came through for me, These guys are great. I had a couple of minor problems with my new purchase, but they took great care of the problems. I am very pleased with Jay Honda. I talked with one of the managers Mark Lyon, Super nice guy. Pleasant experience with the financial manager, Xavier Pepple, made me feel very comfortable, easy going personality. These guys make it a pleasure dealing with. My overall experience with Jay Honda was very pleasing, Thanks guys , you are awesome. More
Bob is an awesome salesman. He seems very knowledgeable, and definitely very experienced. He gave me a good deal on my first car ever (I bought used), and never tried to force me with stupid tricks. (e.g on and definitely very experienced. He gave me a good deal on my first car ever (I bought used), and never tried to force me with stupid tricks. (e.g one other dealer tried to pull a trick on me where he told me the car I was looking at was 7000, when in reality it was 9500, and tried negotiating from there) Anyways, I felt very welcome at Jay Honda, and comfortable with the attention I got. I am hoping we'll have a great long relationship with them. More
The atmosphere was relaxed. The salesperson was honest and sincere as was the manager and financial manager. They worked a good deal for me and my wife. They also followed up with calls the next day. and sincere as was the manager and financial manager. They worked a good deal for me and my wife. They also followed up with calls the next day. More
Experience overall was excellent. Salesman very friendly and knowledgeable. He spent alot of time with us and we were not made to feel rushed. Manager also provided us with information on benefits of buying and knowledgeable. He spent alot of time with us and we were not made to feel rushed. Manager also provided us with information on benefits of buying certified honda which also helped us make our decision on purchasing a vehicle. More
I had the best dealership experience ever at Jay Honda. They went over and above to get me financed for the car I wanted, and succeeded in gaining a cutomer for life I hope. My salesman and the business of They went over and above to get me financed for the car I wanted, and succeeded in gaining a cutomer for life I hope. My salesman and the business office did everything they could to get me on a new path and with a great car, the Fit. More
We used Jay Honda for the purchase of our last two accords. Now that it was time for a new car, we knew where to go. Tony Grauer greeted us as soon as we entered the showroom. We had decided to accords. Now that it was time for a new car, we knew where to go. Tony Grauer greeted us as soon as we entered the showroom. We had decided to get a Civic this time and had some questions about performance, safety features, etc. After completing a test drive (he even suggested a route so we would be driving in different traffic situations) he took the time to answer all of our questions and gave us all of the information we needed to make our decision. This was all done in a professional, manner with no high pressure sales pitch. We really appreciate the manner in which we were treated. He called to let us know that the car had come in and we met again to finalize the purchase. Once again he took the time to explain all the controls and features of our new Civic. We drove out with a good feeling that we were taken care of by a salesman who cared about us and it was a positive experience. We would not hesitate to recommend Tony, Jay Honda and their service department to our relatives and friends. More
Our sales rep Tony Spitalieri was helpful from the first call back , which was prompt, through the demo and closing. He answered all my questions and was very patient. The team at Jay including the sales call back , which was prompt, through the demo and closing. He answered all my questions and was very patient. The team at Jay including the sales manager , leasing agent and porter were polite and service oriented. They made the process easy and pressure free. I am more than pleased with my Honda Crosstour. It was my first experience and purchase of a Honda but it certainly won't be my last. Great car, great service so far and a fair price. I am a very satisfied customer and have already recommended Tony and the Jay Honda company. More
I walked onto the Jay Honda lot knowing that I had serious credit issues and not feeling confident about my chances of making a purchase that was within my means. I was referred to John Marrinucci and serious credit issues and not feeling confident about my chances of making a purchase that was within my means. I was referred to John Marrinucci and told that if he couldnt help me, no one could. I was greeted immediately and with a friendly smile and handshake by John as soon as I arrived on the lot. I told him my issues and he showed several vehicles that he felt would fit the criteria that I had provided. I was allowed to test drive two of them and was not treated like a "credit nightmare" but like a paying customer who deserves respect. I gave the rating that I gave because I felt as if the sales and finace staff at Jay seemd interested in not only making a sale, but also in making sure that I got the best possible deal under the very challenging circumstances that I presented. I would definitely recommend Jay Honda and fully intend to refer anyone who is intersted in a certified pre-owned Honda to see John Marrinucci. More