Jay Hatfield Ford

Dishonest Will never go there to buy a vehicle again, they are dishonest and make deals that don't get upheld. Bought a car in February, was told I would be abl Will never go there to buy a vehicle again, they are dishonest and make deals that don't get upheld. Bought a car in February, was told I would be able to refinance after 6 months to get into the payment I could afford and in the mean time they would cut me a check for the difference between what they monthly payment was and what I could afford. After talking to John he talked us into getting GAP so the check that was wrote to us ended up not being enough to cover for 6 months. Well to make matters worse, I can't get refinanced due to being upside down on the car loan, and because of a personal loan not letting my credit jump back up after the hit of getting the car loan; which I had when I went into get the car, so they were well aware of my personal loan. I called John talked to him, half week later he involved Jeff, and a week to a week and half later they finally got in touch with Anthony who then talked to Mike. A week and half after that they tell they can't get anyone to refinance me or get me traded into a vehicle I could afford. I asked them to buy it back since it was THEIR deal they made, and Anthony refused. This is bad business, they are dishonest, and not trustworthy. Just wanted to warn someone else before making a deal with them. I should never have accepted the deal, but I trusted them and they shook our hand telling us that this would work. Well now I am paying $100 more than I can afford thanks to their un-proffesionalism. More

New vehicle We bought our new vehicle from Josh he was very helpful and worked with us locating the vehicle we were wanting helpful showing us the features of the We bought our new vehicle from Josh he was very helpful and worked with us locating the vehicle we were wanting helpful showing us the features of the vehicle before we left thanks for everything More

Ripped off They will rip.you off and laugh.about it ,I have seen.it in person. Beware folks they will smile while they rob ya. I know personally . They will rip.you off and laugh.about it ,I have seen.it in person. Beware folks they will smile while they rob ya. I know personally . More

Awsome We went to Jay Hatfield ford and had the best experience ever David Harrison knows how to take care of his customers and we will definitely be going b We went to Jay Hatfield ford and had the best experience ever David Harrison knows how to take care of his customers and we will definitely be going back. More

2016 Dodge Dart SE I had a great car buying experience thanks to the folks at Jay Hatfield Ford! David took great care of me. He gave me all the time I needed to inspect I had a great car buying experience thanks to the folks at Jay Hatfield Ford! David took great care of me. He gave me all the time I needed to inspect the vehicle, no pressure at all. He was very helpful with any questions I had. These folks price their vehicles to sell! If you are in the market for buying a new vehicle be sure to check out Jay Hatfield, they have some terrific deals on some great vehicles! More

Wonderful Buying Experience I bought my vehicle from this location last year, after having a bad experience after the location was sold to Jay Hatfield, we stopped to look at a p I bought my vehicle from this location last year, after having a bad experience after the location was sold to Jay Hatfield, we stopped to look at a pick up and did not expect to buy a vehicle, but after dealing with Anthony, and his professionalism and knowledge of the vehicle we ended up buying a new Escape. When we decided we needed something a little better on gas for my husband daily commute, we went up there to look at a Chevy Cruse, but I did not like it, David showed us the Ford Taurus and we test drove it, my husband like it so we bought it. Thanks to David and Anthony More

was a great experience They are great to deal with very knowledgeable the sales people are great and work with you .The best quality and prices in the area They are great to deal with very knowledgeable the sales people are great and work with you .The best quality and prices in the area More

2017 Ford Escape We couldn't be happier with our experience at Jay Hatfield Ford in Sarcoxie. David & Anthony took great care of us all around! We didn't have to deal We couldn't be happier with our experience at Jay Hatfield Ford in Sarcoxie. David & Anthony took great care of us all around! We didn't have to deal with the "pushiness" from the employees here that we have experience at other dealerships, yet they were all extremely helpful and knowledgeable whenever we had questions. Definitely recommend giving these guys a visit! :) More

13 Terrain Absolutely the most positive lexperience I've had at any dealership! David Harrison was extremely helpful, and a genuinely nice guy. Shop here and y Absolutely the most positive lexperience I've had at any dealership! David Harrison was extremely helpful, and a genuinely nice guy. Shop here and you will NOT be disappointed! More

Awesome Come see David at Jay Hatfield, he'll take care of you! The trip out of town was definitely worth the few extra miles. We couldn't be more happy with Come see David at Jay Hatfield, he'll take care of you! The trip out of town was definitely worth the few extra miles. We couldn't be more happy with the service. More