Jason Lewis Chrysler Dodge Jeep Ram
Sparta, TN
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Bad place to buy car and to take for repairs Bought my car and 3 days later crankshaft went out Ns now 4 months later the check engine light on I changed all plugs it still on so take it in they Bought my car and 3 days later crankshaft went out Ns now 4 months later the check engine light on I changed all plugs it still on so take it in they tell me its the plugs cuz I bought them at part store they are no good theres are better ok so I let them change them they charge me 200 $ for that and 2 days later light on again so I take it back they said they will look at it and call me lunch next day well it still there noone called so I recommend dont buy from jason lewis in sparta More
Great people. The people are great . They got us a great deal on a truck , I'm happy with the salesman that took care of us . I would recommend them to others. The people are great . They got us a great deal on a truck , I'm happy with the salesman that took care of us . I would recommend them to others. More
Worse vehicle service department I have EVER dealt with My vehicle has been there 10 days. Today they ordered parts. Service manager didn’t seem to care. As I spoke with the service department, I asked if I My vehicle has been there 10 days. Today they ordered parts. Service manager didn’t seem to care. As I spoke with the service department, I asked if I needed to take it some where else. He said sure, ok. I will never step foot on any Jason Lewis dealership again! More
bad service told me to come on over so got there about 6 on Friday evening waited and waited finally got to drive home in car around 9.30 that night then they cal told me to come on over so got there about 6 on Friday evening waited and waited finally got to drive home in car around 9.30 that night then they call Monday say had trouble with finance so after having to get lawyer and 2 months later got it straight en out would not recommend this place to anyone More
Sold a damaged, previously wrecked truck without knowledge I was sold a 2017 Toyota Tacoma. When I left the lot the gas tank was almost empty and I had to go across the street to get gas. The XM radio and GPS I was sold a 2017 Toyota Tacoma. When I left the lot the gas tank was almost empty and I had to go across the street to get gas. The XM radio and GPS were not functioning so I made an appointment with Cumberland Toyota in Cookeville. They provided me with information that the truck had been involved in 2 collisions and had caught fire at one point. I returned to the dealership to cancel the contract and get my old truck back. I will NEVER go to this dealership ever again. More
Way over priced!! I went to the dealership because they are local and I seen a few used trucks that I was interested in. The 1st truck was priced on the internet at 35k I went to the dealership because they are local and I seen a few used trucks that I was interested in. The 1st truck was priced on the internet at 35k. The trade in value was 26k to 30k in good condition. The truck drove like garbage and didn't have the power that it should have. I then noticed that it had been keyed on the driver's side and the passenger side was scratched as well. They still remained solid at 35k on their price. The 2nd truck was priced at 38k and booked at 28k to 32k in good condition. After wasting 5 hours of my time they claimed that the only way to get my payment at what I wanted was to buy a leftover 2017 dodge ram. The very next week I bought a truck exactly like the 2nd one for 11k less. I would not recommend these crooks to anyone More
Greg Larue was great. We drove several vehicles and he never made us feel rushed, answered all our questions and was not pushy. Will definitely call him for our next purcha We drove several vehicles and he never made us feel rushed, answered all our questions and was not pushy. Will definitely call him for our next purchase. More
Very bad service! Bought a vehicle here and it was supposed to be fixed they made it worse then want to say it's a 30 day policy! The new owners are very un profession Bought a vehicle here and it was supposed to be fixed they made it worse then want to say it's a 30 day policy! The new owners are very un professional they ttreat the customers from that bought vehicles from previous owners like crap, do not honor or except anything, say that's not their problem, and that is why previous people are no longer there.. No morals.. only out for what they can do for themselves, what they don't realize is that is how you get continuing customers, people talking highly in about them! I understand not everyone's situation is the same but when you except responsibility of a business that has already been operating, you should understand that there are going to be things that come up regardless of right or wrong, not just say that was before our time here and it's not our problem! That's bad business, and unprofessional! How can we make things right? We want your business! We would like for you to buy another vehicle from us! These are things you do and say!!!! That is the problem today so many rude and selfish, people more worried about making that dollar than having good morals! Sad thing that you can't take that dollar with you when it's our time to go! More
Very bad customer service I found a truck I really wanted at this dealership and went ahead and got pre appoved for financing. Well soon after getting approved they informed me I found a truck I really wanted at this dealership and went ahead and got pre appoved for financing. Well soon after getting approved they informed me that they put it in service. So 2 weeks later the truck got new brake lines and a battery. So I was finally able to go see the vehicle in person. I traveled a hour to get there, then got out at there business only to be confused on where to go or who to talk to out of the 5 guys standing around doing nothing. So I finally get someone to track the truck down just to find a filthy truck full of trash. After driving the truck I found multiple thing wrong with it and tried to negotiate the price down which they weren't willing to do at all. So I decided to go ahead and start with the buying process then that's when the shady manager steps in and says he has to raise the price 3000 dollars because of the 150 dollar brake lines and battery. Then he starts verbally attacking me over my credit and kept insisting I buy a way more expensive truck, So I told my family to get up and let's leave. I would not recommend this shady place to anyone. More
Stolen Oakley Sunglasses I took our truck in for a recall and my husband's oakleys are missing. They were in the visor in a sunglass clip when I arrived....didn't think they w I took our truck in for a recall and my husband's oakleys are missing. They were in the visor in a sunglass clip when I arrived....didn't think they would be stolen. We are beyond mad! I'm still waiting for a call. Needless to say I will not do anymore business with this dealer. Don't leave anything of value in your autos...lesson learnt! Until today we've always been happy with their service. More