Jarrett Gordon Ford Davenport

Everyone knows what they are doing. Other dealers were lost lost More

Excellent car buying experience. The salesman, Pokey, was very helpful and knowledgeable. Very smooth process from the start. I will definitely be a returning customer in the future. was very helpful and knowledgeable. Very smooth process from the start. I will definitely be a returning customer in the future. More

Very pleased. Jared was pleasant and great to work with. More

Personnel was able to find a solution for my situation even wasn’t on their side. Very friendly and dedicated to their job!! Thank You ! even wasn’t on their side. Very friendly and dedicated to their job!! Thank You ! More

Jared did a good job every step of the way.However Jared did a good job every step of the way. However dealership choosing not use American Express means I will not return in the future. A real sham Jared did a good job every step of the way. However dealership choosing not use American Express means I will not return in the future. A real shame. American Car Company, not using American Express speaks volumes. More

Josh service was really good. One of the best service advisor so far in my experience and good lucking too! Very nice service and experience! advisor so far in my experience and good lucking too! Very nice service and experience! More

They were amazing and very helpful. They Didn’t hound me like most dealership would do. They Gave me option.The dealership was so clean. like most dealership would do. They Gave me option.The dealership was so clean. More

THEY STOLE FROM ME!!! They did not replace the part I was charge for!!! I took my car for a service because the dash was indicating that the car was overheating when it was not. The diagnosis was a was charge for!!! I took my car for a service because the dash was indicating that the car was overheating when it was not. The diagnosis was a bad Cylinder head temperature sensor and a bad cylinder head temperature sensor pigtail. I paid over $400 to get the service done and they have guaranteed us the car would be safe to drive back to CT. I wish it was true. The car broke down again after driving it for few hours. I had to toll the car on a Saturday night in the middle of nowhere. The dealership in GA where my car was tolled was closed on Sunday so I have to find a hotel. First thing on Monday morning, I had a diagnosis from the dealer saying that the same temperature sensor was bad and they had to order a new sensor. However, the fast they could get it delivered was in a day or two. Sure enough, it took two days. At this point me and the other four people in the car were mad but trying to believe that maybe the sensor replaced was bad from the beginning. (Manufacturing problem). Finally the new sensor arrived and it was replaced on Wednesday. Guess what? THE SENSOR WAS NEVER REPLACED at Jerrett Gordon Ford Inc. They charged for the parts and services when only the sensor pigtail was replaced. I have all the proofs including pictures. It’s obvious the difference from a new sensor and the one that they said they replaced. Because the sensor was never replace, there was no warranty. So, I had to pay another $200 for parts and service at the Ford dealer in GA. My expenses caused by them was over $800 including hotel, food, and rental car. Not to mentioned that all 5 of us that went through this nightmare had to miss 4 days of work because of Jarrett Gordon Ford. Myself and the Ford dealership in GA called Jerrett Gordon Ford and left a message since no one pick up. It’s been over 2 hours now and we haven’t heard from them. I’ll be calling my lawyer and will be suing them. My advise to you is that do not use their service. If you do, make sure to ask for the part that was replaced otherwise you might be going through the same nightmare we have gone through. More

I bought my second mustang from this dealership on April 13 2020. The price was good and I didn't have to negotiate. Same with my 2016 mustang. The people I worked with were nice and I'd buy from them again 13 2020. The price was good and I didn't have to negotiate. Same with my 2016 mustang. The people I worked with were nice and I'd buy from them again. More

Buyers beware!!!!!!!!!!!!!!!!!My sister was taken Buyers beware!!!!!!!!!!!!!!!!! My sister was taken advantage of being sick in a manic state. The salesman and finance manager David Carrillion sold a Buyers beware!!!!!!!!!!!!!!!!! My sister was taken advantage of being sick in a manic state. The salesman and finance manager David Carrillion sold an Expedition to her for $82,000!!! She did not have credit, but they were happy to take $10,000 From her. When I called and asked to take the car back because she was in the hospital, Nelson the GM would not even take my call. More