Jarrett Gordon Ford Davenport

Drove the car in for service, after 3 weeks, service was completed, but unable to drive the car home and quoted on a new engine, beyond furious! completed, but unable to drive the car home and quoted on a new engine, beyond furious! More

Thank You Mr Taylor great hospitality no hassle no struggle my experience was the best ever at a dealership truly would recommend family and friends. struggle my experience was the best ever at a dealership truly would recommend family and friends. More

Talk about no stress buying! I never felt pressured into a deal. I looked , I saw and I bought. JT made me feel right at home. a deal. I looked , I saw and I bought. JT made me feel right at home. More

They all treated me well. I am very happy with my purchase and will recommend anyone in that local area to visit Jarret Gordon Ford. purchase and will recommend anyone in that local area to visit Jarret Gordon Ford. More

Our salesperson was great but I feel like the dealership dropped the ball during our delivery process. The vehicle had supposedly been "prepped" for delivery but the windows were dirty and the application o dropped the ball during our delivery process. The vehicle had supposedly been "prepped" for delivery but the windows were dirty and the application of paint protector had not been completely wiped off so there was a lot of streaking and cloudy spots on the doors. More

Thank you Will and Jayson!! You gentlemen are the Best!! Super happy with everything!!! From start to finish I highly recommend this dealership and it's employees!!! Best!! Super happy with everything!!! From start to finish I highly recommend this dealership and it's employees!!! More

All was just grate thank you sale person did very fine job will come back job will come back More

The only reason this rating is not zero is that I have had good experiences with this service department in the past. I was scheduled for a service appointment on 10/27/21 at 11:00am for a factory recall had good experiences with this service department in the past. I was scheduled for a service appointment on 10/27/21 at 11:00am for a factory recall on my Explorer roof rails. I also asked them to replace a reverse light bulb. They knew I was waiting. They took my vehicle right away to what I assume was the service bay. Over an hour later, while walking around I saw my vehicle still sitting in a parking lot. A little while later I saw my vehicle was finally in a service bay. Initially I saw a technician working on the roof rails for a short time. I kept checking back and never saw a tech near my vehicle again for another hour and a half. At 1:55pm I finally went to see the service writer. He said they had to order parts for the roof rails. I asked why did they schedule me for the recall when they didn’t even have the parts to fix it. He told me that’s how Ford does it. So they knew that immediately upon examining my vehicle, why did they make me wait almost three hours and still not give me my car back. He said they were waiting for my approval of the estimate to replace the bulb. He claimed he sent me a text with estimate. I never got t text. I did however receive an email that was sent at 1:46pm. They let me hang around for three hours and they did NOTHING to my vehicle. Pathetic. A lot of the blame for this mess is the fault of Ford Motor Co. They produce a vehicle with a terribly designed component and then they make the customer make two trips to the dealership to maybe fix the problem. I have now made six trips to dealerships for these rails and I’m no closer to having them fixed. More

Great dealership, have purchased several vehicles from here all experiences were awesome, recommend always to anyone looking for a used or new vehicle here all experiences were awesome, recommend always to anyone looking for a used or new vehicle More

This was a recall that required completing. Everything was completed efficiently and very quickly. Time it took was exactly as I was told. was completed efficiently and very quickly. Time it took was exactly as I was told. More