Jarrett Ford of Charlotte County

I recently bought a used vehicle from Jarrett Ford of Charlotte County and Paul, Kay, and Todd all contributed to making it a truly smooth and enjoyable experience. I went in there less than an hour unt Charlotte County and Paul, Kay, and Todd all contributed to making it a truly smooth and enjoyable experience. I went in there less than an hour until closing one day and not one employee made me feel rushed or that I was inconveniencing them by keeping them there late, though I wouldn’t have blamed them. Everyone was just so kind and personable. There were a few minor issues I noticed the next day with my car and the Sales Manager, Paul was more than willing to take care of everything. Jarrett Ford of Charlotte County has 100% exceeded my expectations and I will definitely be a returning customer in the future when I’m looking for my next dream car! More

We have been using Jarrett Ford for three years. Service has been excellent! Recently we purchased a new vehicle and had a very pleasant experience. Greg Hurney was our sales professional. He is Service has been excellent! Recently we purchased a new vehicle and had a very pleasant experience. Greg Hurney was our sales professional. He is knowledgeable, courteous, and helpful. I would recommend Greg as an outstanding sales professional. More

It is always a pleasure to deal with Elmer Johnson! !! Very professional and personable. Has great follow up!!! !! Very professional and personable. Has great follow up!!! More

Chritie was wonderful; she was and still is a big help with our new Escape with our new Escape More

Arthur are salesman sold us our 2022 Ford Escape he is very knowledgeable, and helpful with every aspect of every feature on the car . He made buying a new Ford a great experience. Thanks Louise & Tom Kir very knowledgeable, and helpful with every aspect of every feature on the car . He made buying a new Ford a great experience. Thanks Louise & Tom Kirkham More

Recently purchased vehicle. My first contact via the internet was great. My sales person was upfront and honest and when we decided to purchase gathered all info he needed and t My first contact via the internet was great. My sales person was upfront and honest and when we decided to purchase gathered all info he needed and the next day when we went to pick the vehicle the whole process took less then 30 minutes!! WOW! More

Thank you Paul and Kaliegh for doing such a great job helping me out with everything and I really appreciate it so so much Jack helping me out with everything and I really appreciate it so so much Jack More

This dealer is a "TYPICAL" care dealer. A $25,000 sale price vehicle ends up being $31,000 out the door vehicle once all of the "FEES" are tacked on. I dont understand why its so difficult A $25,000 sale price vehicle ends up being $31,000 out the door vehicle once all of the "FEES" are tacked on. I dont understand why its so difficult to just sell a vehicle. More

Wicked employee in the service department. Horrible attitude. I would not let anyone with his personality pick up dog poop from the dog park. Tried to speak with management and was told tha Horrible attitude. I would not let anyone with his personality pick up dog poop from the dog park. Tried to speak with management and was told that I was speaking to "supervisor" however I discovered that the person speaking to me was not a management employee. I ran a professional office for over 20 years and my clients never had anything or anyone to deal with or compare to my dealing with the wicked employee. I would have fired anyone who treated people this way. Prior to my professional career, I was in HR and was over 280 plus employees. I had a few problem employees in my 15-year run, but never anything close to wicked service department employee. A few that were fired during my tenure in HR looked like Mother Teresa next to this wicked employee. I have cancer and heart disease and am grateful to be alive. Sometimes I simply can't get where I need to go. I waited at the dealership for more than three hours and then had to go ask about my simple tire repair. Then I was dismissed when I asked that my car be brought to me. I was given wrong directions to my car multiple times. Like I said, this guy must not like women because he just barked at me and continued to provide wrong directions as to where I could go get my vehicle. Wicked and sassy and no business being in any kind of customer service. And wicked employee lied. Said that he texted me. No texts. Said that he called me and the phone rang and rang. Claimed that I didn't answer it. I guess a woman is always to blame.... Funny thing is the printed receipt had a phone number listed (under an incorrect address) with an area code that I have never had. As a matter of fact, the phone number did not come close to any phone number that I have ever had. I called the number that he claimed rang and rang... it is a number that is not in service. Never rang, went straight to message that it was not in service. Very sad employee. Very sad experience trying to speak to "management" personnel. To close on a positive note... In desperation to get my vehicle and get out of that crazy place, I went to the sales department. The people in the sales department tried to be helpful and seemed professional. Too bad they have to pawn their customers off to the service department after a sale. Hard to get repeat business when you deal with a service department employee with such an attitude. More

Very pleased by quick response to my request, excellent lady servicing the online activities of this dealership. Sales man took a lot of time to explain available cars and options. Bought a car there and a lady servicing the online activities of this dealership. Sales man took a lot of time to explain available cars and options. Bought a car there and are satisfied with it! More