Jarrett Ford of Charlotte County

Terrible experience - never going back! Our first (and LAST) experience at Don Gasgarth's Charlotte County Ford: My husband made an appointment over a week in advance to have a recall repair Our first (and LAST) experience at Don Gasgarth's Charlotte County Ford: My husband made an appointment over a week in advance to have a recall repaired. He was told by whoever made the appointment that he had an 8:00 appointment and it was first thing. We tried to call the day before to see if they had night drop-off, but no one answered. So we dropped the car off the night before (before they closed) because we live over half hour away and didn't want to have to go that early. By 2 pm the day of the appointment, no call had been received telling us it was ready. We tried to call, but got no answer (trend?). We went anyways, since they were supposed to close at 3. When we got there, our car was still not ready. Laurie told us that is just the way they do business. They make the appointment with an adviser (Which they don't tell you when you make the appointment), and the information goes to a dispatcher, who then gets the cars in “order.” We never actually had a meeting with an adviser, so I am not entirely sure what that is supposed to be, though I'm guessing it is a sales tactic. Laurie told us our repair was scheduled for 3 hours, but Don Gasgarth's Ford kept our car for over six hours. We will NOT being doing business with this dealership ever again, and will be sure to share our dissatisfaction with our friends and family. More

The Works at the Quick Lane Feb 7 2018 I had read other reviews and was a little apprehensive. But Mark, the Service Writer, was very pleasant and was accurate in his time estimate. Servi I had read other reviews and was a little apprehensive. But Mark, the Service Writer, was very pleasant and was accurate in his time estimate. Service center was quite busy with people coming and leaving in a timely manner. My work was done as promised. No issues. More

WOW, who new buying a truck could be such a pleasure! This has been the best experience I’ve ever had purchasing a vehicle. After lots of shopping and interaction with multiple sales people at different This has been the best experience I’ve ever had purchasing a vehicle. After lots of shopping and interaction with multiple sales people at different dealerships we finally arrived tired and weary at Charlotte County ford. Mr Bob Barlow our sales professional was absolutely wonderful. I’d recommend him to everyone. Bob is a straight forward friendly professional that got us a great deal and helped me find the perfect truck for my son. The entire process was a pleasure. Thank you to everyone there at Charlotte County Ford. -Hilary DellaPietro More

2017 Ford Fusion I just purchased a new 2017 Ford Fusion after returning a leased 2014 Ford F-150 4x4. Great experience during the purchase and lease return. My salesp I just purchased a new 2017 Ford Fusion after returning a leased 2014 Ford F-150 4x4. Great experience during the purchase and lease return. My salesperson Greg Hurney and the entire team at Don Gasgarth Charlotte County Ford did a fantastic job! Greg is no pressure and easy to work with, he went above and beyond finding the right car for me. Thanks again for all your hard work! More

2018 Ford F150 Had a great experience at Don Gasgarth's ford. My salesperson Arthur Francis was excellent. Arthur was very well versed on the vehicle and its options Had a great experience at Don Gasgarth's ford. My salesperson Arthur Francis was excellent. Arthur was very well versed on the vehicle and its options. He also helped me with my custom order all through the process. Upon delivery of the vehicle he took the time to walk me through all the trucks options. this is what service should be! Nice work Arthur and Don Gasgarth Ford. More

ken mate we had the greatest salesman sell me and my husband a 2017 ford escape very pleased with our vehicle and the salesman ken mate is the greatest, i woul we had the greatest salesman sell me and my husband a 2017 ford escape very pleased with our vehicle and the salesman ken mate is the greatest, i would recommend this dealership to anyone and ask for ken More

Best day ever! I LOVE my Ford Fiesta He has all the answers and is very polite. He knew just what car I needed and I am beyond thrilled!!!! My car is a keeper and so is Ken Mate!!! He has all the answers and is very polite. He knew just what car I needed and I am beyond thrilled!!!! My car is a keeper and so is Ken Mate!!! More

Super Service this am as we pulled out to make the long drive back to Colorado engine light came on and truck was running very rough. Got to this dealer ship at 6:5 this am as we pulled out to make the long drive back to Colorado engine light came on and truck was running very rough. Got to this dealer ship at 6:50am. Explained our situation, no appt etc and they got us in. Fortunately it was a wiring repair and they got us the road within a few hours. Jill, service writer, huge thank you. More

2017 Ford Fusion Lease Experience Our lease experience was well organized and managed by Arthur Francis. He was considerate of our time and made the entire experience enjoyable. The Fu Our lease experience was well organized and managed by Arthur Francis. He was considerate of our time and made the entire experience enjoyable. The Fusion has many features and Arthur took us through each of them in a systematic and knowledgeable manner. We were most impressed. Overall, the dealership experience was cordial and professional. We certainly recommend Don Gasgarth's Charlotte County Ford. More

My car, 2005 Mercury, was serviced on Friday, May 26, 2017 I was very much pleased by the attention of your associate Jermie Sheldon, and for his professuional explanations of the work performed by your mecha I was very much pleased by the attention of your associate Jermie Sheldon, and for his professuional explanations of the work performed by your mechanics. I cannot comment on the work because I am not familiar with the technical working of my vehicle. It appears that everything was done as writen on the bill, the car runs OK, and I have no comlaints. I wish that the price would have been much less, but nothing is inexpensive now, so I am not complaining. In addition to Mr. Sheldon I would like to compliment your cashierr for their coutesies, friendship, and professionalism. More