Jarrett Ford of Charlotte County

Mark is a great service writer, quick service, good prices, explains what they serviced, and what you need next time. Very pleased with the service. prices, explains what they serviced, and what you need next time. Very pleased with the service. More

From the beginning to the end JAY WURLITZER really took me and my son serious. He didn't treat us like a number, or pushy just to get a comission. Like most sales professionals do in his field. He paid a me and my son serious. He didn't treat us like a number, or pushy just to get a comission. Like most sales professionals do in his field. He paid attention to detail of our specific needs and followed through with flying colors! I know if I ever have a question or concern I would not hesitate to reach out to him. More

salesman was very friendly and knowledgeable. He gave us various vehicle options to choose from. We were able to drive vehicle home on the same day various vehicle options to choose from. We were able to drive vehicle home on the same day More

We enjoyed the experience from the beginning and never felt pressured in any particular direction, to buy or not buy, get the jag, an escape or an ecosport. Maria was kind, informative and receptive from felt pressured in any particular direction, to buy or not buy, get the jag, an escape or an ecosport. Maria was kind, informative and receptive from the beginning. Ken carried forth with some spirted stories and most valuable information. We are very happy with our new Ford. Of course we've only had it one day but it looks and drives great and there's a bunch of fun tech stuff to learn about! More

Everyone was courteous and very helpful. Arthur was great to work with. very helpful with setting up the apps and other tech information, very pleased. great to work with. very helpful with setting up the apps and other tech information, very pleased. More

Great service manager and the staff was extremely helpful. My truck was in for a recall for the steering damper. Replacing it took care of the problem. Thank you helpful. My truck was in for a recall for the steering damper. Replacing it took care of the problem. Thank you More

Everyone was courteous and very helpful. Everything was ready and it did not take much time at all. Arthur was great to work with as well as Paul ready and it did not take much time at all. Arthur was great to work with as well as Paul More

The 10,000 mile check up was done professionally and with very courteous people in the dealership. This dealership is very busy. I brought my car in at 6:55 AM. The dealer opens at 7:00AM. I was fourth in very courteous people in the dealership. This dealership is very busy. I brought my car in at 6:55 AM. The dealer opens at 7:00AM. I was fourth in line, thus took some time to get it in. I would suggest planning to go at a less busy time if you want to go in and out of there. Overall a good experience and they were helpful with using my Ford Pass Points. More

When I arrived, there was appx 3-4 vehicles in front of me and I was told that it would take appx 1 1/2 hours to get to me and I said OK. That was at 3:00 PM on 4-26-2021. They were so very slow at everyth me and I was told that it would take appx 1 1/2 hours to get to me and I said OK. That was at 3:00 PM on 4-26-2021. They were so very slow at everything and I had to wait 2 3/4 hours before the car was taken into the stall for Service. It was finished at 6:00P.M. 3 hours later, I complained about it but nothing was done. I have been bringing my Saturn Car and also my Chevy Pickup truck to you for servicing, since appx. 2006. If Service cannot be improved better than what is there now, I will have to take my vehicles to someone else for Service. Thank You, Vernon Albright, North Port, Florida. More

The service has been great, unfortunately, neither you or ford has been able to fix my problem. The driver's door locks on its own, all other doors are open. I have to go around to the passenger's door a ford has been able to fix my problem. The driver's door locks on its own, all other doors are open. I have to go around to the passenger's door and reach across and unlock driver's door. You Dan in your service dept has documentation. This has happened many times with witnesses. Neither your service department nor I have not been able recreate the circumstances. This is extremely frustrating, We have left the car on two separate occasions and been inconvenienced with dropping car off and rental cars. I know in the overall scheme of things this may not be a big deal, but I am 76 years old so it is a big deal for me. We are still trying to have it happen - climb over the seat and drive it to the dealership. More