Jannell Ford - Service Center

$$$ extra fees!!!! Dropped off 2012 f350 diesel for oil change. Happy with overall service except for extra 11.00 paperwork fee? Really 149.00 not enough don't knowif I Dropped off 2012 f350 diesel for oil change. Happy with overall service except for extra 11.00 paperwork fee? Really 149.00 not enough don't knowif I will go back. More

Happy with Jannell Ford of Hanover The service department took the time to figure out the issue with my car and did not take the easy way out by just saying they couldn't find anything The service department took the time to figure out the issue with my car and did not take the easy way out by just saying they couldn't find anything wrong. The problem I had with my car was one that did not happen all the time, so it was difficult to reproduce the first time a technician took the car on a drive to try and figure out what the problem was. I was pleased that they were finally able to experience the noise I was describing and really troubleshoot in order to fix the problem. I was very pleased with the service I received. More

Great Friendly Service Great service, very courteous and friendly. Explained everything, gave me a breakdown and even stayed open late to make sure my car was done that day! Great service, very courteous and friendly. Explained everything, gave me a breakdown and even stayed open late to make sure my car was done that day! More

Andrew is always a professional. His knowledge of my lincoln Towncar is exemplary. Andrew is courteous, knowledgable and his customer service skills are excellent. He is credit to the the Jannell Ford lincoln Towncar is exemplary. Andrew is courteous, knowledgable and his customer service skills are excellent. He is credit to the the Jannell Ford service department and is the reason that i return for all my service nneds. More

It is always a positive experience at Jannell Ford's Service Department. Andrew Gill is especially helpful and informative. He explains the work performed and reviews recommendations to maintain my vehi Service Department. Andrew Gill is especially helpful and informative. He explains the work performed and reviews recommendations to maintain my vehicle. More

I've always been wary of taking my car to a dealership because I've heard horror stories of people being overcharged and having work done that was unnecessary. But since I have bought my car th dealership because I've heard horror stories of people being overcharged and having work done that was unnecessary. But since I have bought my car through Jannell I've had all my service done with them. They are friendly and explain everything that they've done or will do to the vehicle. They also make a point to tell you how much your bill will be which is so refreshing. I always recommend people to take their cars to be serviced at Jannell...such a great dealership! More

Andrew was honest, fair, and helpful in explaining the process and cost associated with repair. Repair was also done in a timely manner. I would recommend Jannell to friends and family process and cost associated with repair. Repair was also done in a timely manner. I would recommend Jannell to friends and family More

Great service and very helpful working with us. Always good service. Andrew assisted us in financing repair. Comfy waiting room. Would definately return for service here. good service. Andrew assisted us in financing repair. Comfy waiting room. Would definately return for service here. More

I felt like my car was about to explode and went to Jannell service department for the first time. Andrew was an amazing help. He coordinate everything with the car rental, my warranty and communicate Jannell service department for the first time. Andrew was an amazing help. He coordinate everything with the car rental, my warranty and communicated with me along the way. Overall, excellent customer service, very patient in explaining all the details, fast turn around, great value with coupons/etc. More