Jannell Ford - Service Center

I had a pleasant experience. I noticed water dripping from under my car and my right blinker not working. I called and they were able to take me the same day at my convenience. They explained the proble from under my car and my right blinker not working. I called and they were able to take me the same day at my convenience. They explained the problem. More

Drew is a true professional. He provided upfront, honest, and timely information on the status of my truck keeping me updated on the problems with truck, the course of repairs, and an accurate estima honest, and timely information on the status of my truck keeping me updated on the problems with truck, the course of repairs, and an accurate estimate for the repairs, and time to repair. Also would like to thank Mike the mechanic for diagniosing the problem and getting the repair completed the same day. Both Drew and Mike are outstanding and dedicated employees that any employer should be proud to have. Both true professionals. Thanks, Joe Conlon More

There is always a helpful, friendly, atmosphere whenever I need service. I appreciate the fact that the gentlemen in thew Service Department listen to me and do not treat me like an uninformed female or one I need service. I appreciate the fact that the gentlemen in thew Service Department listen to me and do not treat me like an uninformed female or one who is incapable of understanding the situation. Even though, I always have to spend too much money on this particular car, I am always satisfied that it has been repaired properly. More

Going to Jannell on a busy Saturday moning we were helped by Drew. He was an oustanding gentleman who provided friendly, prompt and knowledgable customer service. It was a pleasure to do business with Drew by Drew. He was an oustanding gentleman who provided friendly, prompt and knowledgable customer service. It was a pleasure to do business with Drew and the Jannell dealership. We will let everyone we know about the quality of work Drew provided and most definitely be back for any future repairs or purchases we will be making. A company is made up of the quality individuals it employs and Drew is a fine example of somone who strives to go above and beyond to help a customer and earn their trust and repeat business. More

I was at Jannell today for service on my Ford Fiesta. Andrew (Drew) Gill was my service rep and he was extremely professional, courteous and friendly. Both the sales and service departments are the Andrew (Drew) Gill was my service rep and he was extremely professional, courteous and friendly. Both the sales and service departments are the best I've ever encountered over the years of buying new and used cars. I'd highly recommend Jannell Ford for both sales and service; their staff and quality of service is exceptional! Marla More

When I walked into the service department, all the technicians were busy but I was acknowledged immediately. Drew was very friendly and very efficient. I was told how long the service would take and technicians were busy but I was acknowledged immediately. Drew was very friendly and very efficient. I was told how long the service would take and it was an accurate estimate. I would not hesitate to return to Jannell for all future service. More

Brought my 07 f-150 in for service because of "THE DREADED CHECK ENGINE LIGHT" came on the dash! I expected the worse(cha ching) but was pleasantly suprised when Drew(service advisor) informed me that DREADED CHECK ENGINE LIGHT" came on the dash! I expected the worse(cha ching) but was pleasantly suprised when Drew(service advisor) informed me that the computer had to be reprogrammed better yet there would be no charge!!! My truck has always been serviced at Jannell Ford.They have been good to me as far as service,quality of work and overall experience from the day I bought the truck in 07 and continues today. Thanks Folks, Customer for life More

I needed a needed battery for my 1988 Mustang convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned me to their "Mustang expert" Drew Gill. He took care of the installation from a-z and I could not have been more pleased. Keep up the good work Jannell ! More

I went in to have my focus fixed, and came out with a Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everyth Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everything about the car. Lately they give you the book and say "Thank you" But NOT BILL PELLAGRINI, I walked out buying a Ford Fusion, during the repair on my Focus. He spent alot of time with me and my Friend and there was no pressure, But alot of sincereity. If I had to name the best salesman I have ever had, it would be Bill. Easy to talk to, very knowledgable about the car, and made sure I was when I left. He sat in the car and showed me everything. Very Impressed. Thank you Joyce Lawson More

Dropped in without an appointment for a scan and repair of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. More