Jannell Ford - Service Center

Happy with the service advisor A. Gill and also quite pleased with the technician Adam Swift. Was very happy with the service performed on my 08 Escape. More than likely will trade in with Jannell in th pleased with the technician Adam Swift. Was very happy with the service performed on my 08 Escape. More than likely will trade in with Jannell in the spring for a new Escape! More

I took my truck to Jannell Motors and the service was excellent and Andrew Gill took care of my truck and advised I need to have my 30k inspection. excellent and Andrew Gill took care of my truck and advised I need to have my 30k inspection. More

This was my first time utilizing the service department for Jannell and I had an excellent experience. My new car that I bought from them that I had for less than 2 weeks wouldn't start one morning, needle for Jannell and I had an excellent experience. My new car that I bought from them that I had for less than 2 weeks wouldn't start one morning, needless to say I wasn't happy, so after getting it jumped I went to Jannell to see what was wrong. I talked with Andrew and he was awesome. He got me in without an appointment the day before July 4th weekend. He went out of his way to help me out which was something that definitely made a good impression in my eyes. They fixed the problem and took care of everything that needed to be done. I appreciate Andrew's help and it was great to work with a service department that was accommodating and willing to work with me. I will definitely be back to use the service department at Jannell in the future. More

My service visit was prompt, and very professional. Very pleased with my experience and would recommend Jannell ford for your next service of your vehicle. pleased with my experience and would recommend Jannell ford for your next service of your vehicle. More

As I explained the problem I was having with my truck and the check engine light, Andrew did an awesome job of listening to everything I said (including my safety concern of having to drive a distance). He the check engine light, Andrew did an awesome job of listening to everything I said (including my safety concern of having to drive a distance). He was extremely polite and helpful. Andrew saved me money and time but also explained everything that needed to be done and why. Because of the service I received today, I will recommend anyone to bring in their vehicle to Jannell for service. More

I had an unexpected brake problem. Upon arrival I made Adam aware of a situation I had at home with an ill elderly mother and asked if I could have a quick estimate as to how long it would take to fix. I Adam aware of a situation I had at home with an ill elderly mother and asked if I could have a quick estimate as to how long it would take to fix. I had planned on renting a car as I could not be without one. Adam and his crew were wonderful. He said it would take @ 2 1/2 hours so I opted to wait. In less than half that time he came out and said it was finished. He knew I was anxious to get home and had 2 men work on my car. I have been dealing with with Jannell for many years and will only purchase my cars there. My husband is thrilled that he can be confident that I can handle my car issues and be treated with respect and receive great service. More

I made an appointment with Andrew for an oil change earlier this week. Over the phone he was helpful and courteous and when I arrived to the the dealership today he was also very welcoming. It was a pl earlier this week. Over the phone he was helpful and courteous and when I arrived to the the dealership today he was also very welcoming. It was a pleasure to work with Andrew. More

I Have been a longtime customer of Jannell Ford, a Ford owner for 30 years and the Service at Jannell has made such Great Strides bring a vehicle in for service was always a issue not anymore they make it owner for 30 years and the Service at Jannell has made such Great Strides bring a vehicle in for service was always a issue not anymore they make it very simple, Andrew Gill was a real pleasure gave me advise on service spent time with me and went over and above to help me. called me twice on my cell phone to update me and called me when completed this is so important to me , the service Department was a real pleasure also i need to mention Adam who is always very helpful and focused on his customers, i never fill out surveys but felt this was a must, as Andrew gave me 110 percent attention, I have refered many people to Jannell. it is just Great to see the service provided to the customers, please let them know how much the dedicated service is appreciated, More