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Jannell Ford of Hanover

Hanover, MA

4.9
1,352 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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2000 Washington St

Hanover, MA

02339

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Showing 1,352 reviews

November 20, 2013

The communication between technician and service advisor negatively affected information given to the customer. An incomplete diagnosis was given to the customer which was very frustrating because it did n More

by Maximfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 20, 2013

I recently bought a new car from Jannell Ford of Hanover, Ma. I am very excited & satisfied with the purchase I made. The sales personnel were very helpful and knowledgable. The General Manager, More

by PatCavanaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Evan Hagan
November 20, 2013

When you enter the dealership you receive a friendly but When you enter the dealership you receive a friendly but not over bearing greeting. You are asked a few questions about what you are looking More

by reviewer-089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 17, 2013

The customer service at jannell ford was incredible. I highly recommend this dealership. Ask for Jason lehner or bill pellagrini they were both incredibly helpful More

by Marckus9010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason lehner bill pellagrini, Jason Lehner, Bill Pellagrini
Nov 18, 2013 -

Jannell Ford of Hanover responded

We are sincerely delighted to hear that your experience working with our team here was an enjoyable one. Thank you so much for your kind and generous recommendation. We look forward to seeing you again in the future! Please don't hesitate to contact us if there is anything we can do to assist you further. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 10, 2013

This was the first car I bought on my own. I wasn't looking to buy when I got to the lot and didn't know what type of car I wanted. I was nervous about pushy dealers and definitely didn't think I wante More

by Smaffeo19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Hagan
Nov 12, 2013 -

Jannell Ford of Hanover responded

On behalf of our entire team, thank you for taking the time to share this review of your experience! We truly appreciate your recommendation. We are delighted to hear that your experience with us was enjoyable! If you have any questions or concerns please don't hesitate to reach out! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 10, 2013

I brought my daughter out to buy her first car today. She didn't want to look at a Ford because I have a Ford and she wanted a sleek and modern looking car. I have seen the changes made to the Fusion an More

by Smaffeo19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Hagan
Nov 12, 2013 -

Jannell Ford of Hanover responded

Here at Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that Evan and our team were able to take care of you! We hope your daughter enjoys her new car and we look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 04, 2013

My experience at Jannell Ford was very positive. I worked with Jay Lehner and Forest Frangiamore and they were both EXTREMELY helpful and VERY knowledgable. I felt very comfortable while I was there. More

by JessicaDePaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lehner
Nov 05, 2013 -

Jannell Ford of Hanover responded

I would like to thank you personally on behalf of Jay and Forest as well as everyone here at Jannell Ford for taking the time to share this outstanding review of your experience. We truly appreciate you kind words and generous recommendation. We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know. Kind regards, Bill Roderick | General Manager wroderick@jannell.com

November 03, 2013

Had a perfect experience and are now driving a 2014 limited expedition. I would recommend this place to anyone i know. Everyone was great. Thank you More

by swhitney16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark
Nov 05, 2013 -

Jannell Ford of Hanover responded

Thank you for sharing your experience, we appreciate your feedback! We are also thrilled to hear that our team was able to take care of you! We look forward to seeing you in the future! If there is anything more we can do to assist you please be sure to let us know! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 31, 2013

From the moment I entered their showroom everyone I talked to was courteous and helpful. Before my test drive the salesperson completely explained all the features of the car in a clear manner which wa More

by JoannaDrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ternullo, Joanne Hudson, Evan Hagan
Nov 05, 2013 -

Jannell Ford of Hanover responded

Thank you for taking the time to share this wonderful review of your experience with us. We are delighted to see that you found our team to be pleasant and helpful during your visit. We hope that you enjoy your new car and we look forward to seeing you again! If there is anything more we can do to assist you please don't hesitate to contact us! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

October 30, 2013

Edward Clark greeted me and introduced me to Bill when Ed learned that I wanted to tow a camping trailer. Bill has experience with towing his own camper and led me to the proper vehicle to do what I needed. More

by wroxner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Clark, Bill Pellagrini
Oct 31, 2013 -

Jannell Ford of Hanover responded

Here at Jannell Ford, we love to hear from our customers about their experiences at our dealership. Thank you very much for your generous recommendation. We are thrilled to hear that Bill and Ed were able to take care of you and we look forward to seeing you in the future! Kind regards, Bill Roderick | General Manager wroderick@jannell.com

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