Jannell Ford of Hanover

Felt I was treated very fairly by a friendly group. Got a good price for my new F-150. Process was quick and was given a good trade-in amount. good price for my new F-150. Process was quick and was given a good trade-in amount. More

Happy with Jannell Ford of Hanover The service department took the time to figure out the issue with my car and did not take the easy way out by just saying they couldn't find anything The service department took the time to figure out the issue with my car and did not take the easy way out by just saying they couldn't find anything wrong. The problem I had with my car was one that did not happen all the time, so it was difficult to reproduce the first time a technician took the car on a drive to try and figure out what the problem was. I was pleased that they were finally able to experience the noise I was describing and really troubleshoot in order to fix the problem. I was very pleased with the service I received. More

Went to the dealership to look at a specific car that had Went to the dealership to look at a specific car that had been traded in.We test drove with Tom Deiana,sat down with Tom,and the general manager Will Went to the dealership to look at a specific car that had been traded in.We test drove with Tom Deiana,sat down with Tom,and the general manager William to discuss price.(I like the fact that William came out,and sat with us for negotiating)We agreed on a price.The car was prepped per our conversation.The details for bringing the car back to R.I.were all taken care of.Overall it was a very good experience. Thanks,Phil. More

Everyone at Jannell Ford was knowledgeable and able to answer my questions or direct me to someone who could, immediately. The car I got is beautiful and certainly seems to be a good deal so far!!! I ne answer my questions or direct me to someone who could, immediately. The car I got is beautiful and certainly seems to be a good deal so far!!! I never even entertained the idea of buying a brand new car, custom fit to my design taste and style. Jannell Ford helped make that possible. I'm elated!!!! More

Great Friendly Service Great service, very courteous and friendly. Explained everything, gave me a breakdown and even stayed open late to make sure my car was done that day! Great service, very courteous and friendly. Explained everything, gave me a breakdown and even stayed open late to make sure my car was done that day! More

I went into this dealer looking to get out of my truck for a car with a lower payment. I originally went in looking to purchase a used car until the dealer pointed out that with all the rebates on a new c for a car with a lower payment. I originally went in looking to purchase a used car until the dealer pointed out that with all the rebates on a new car I can save money and get a new car at the same time. I left this dealer with a brand new car, smaller payment and a smile on my face and would recommend Jack Bresnahan and Joanne Kiklis to all my friends and plan on doing allmy ford business with Jannell Ford for now on. More

I went into Jannell Ford to look at the possibility of purchasing a new car. I was promptly greeted by Mike Silva who was very attentive to my needs in a car. At that time Eddie Clark appraised my trade a purchasing a new car. I was promptly greeted by Mike Silva who was very attentive to my needs in a car. At that time Eddie Clark appraised my trade and also helped with some options of cars. Once a decision was made to purchase my New Focus i was then introduced to Joanne Kiklas who went through hoops trying to get me financed as i had gone through a divorce and my credit was not the best. After many hours of trying to get me financed Joanne got it done. I can not say enough about my experience at Jannell Ford and would definatly send family and friends there. Vito Umbro was there for me to take possesion of the car as Mike Silva was off that day. All I can say is You have a great group of employees. Thank you for a great Experience. More

Salesman Evan Hagan was excellent. I felt good buying a car off of him. He had zero misleading sales tactics. He knew the car I was buying inside and out. It was the best experience I had during my searc car off of him. He had zero misleading sales tactics. He knew the car I was buying inside and out. It was the best experience I had during my search and I tried a few other places. They stood behind all the aspects of our deal which is the most important thing. I am rating my overall experience as excellent and the above mentioned is why. Thanks. More

I went to the dealership to test drive a 2012 Ford Edge I had seen online. I was greeted immediately by Vito Umbro who was most helpful. After discussing what I was looking for along with my price range an had seen online. I was greeted immediately by Vito Umbro who was most helpful. After discussing what I was looking for along with my price range and financing expections, we test drove the vehicle I was interested in., I was introduced to Eddie Clark, the Sales Manager. Mr. Clark reviewed my current car for trade-in value and met with the finance department to determine if the financing was in my range. Mr, Clark then presented the sales deal, which more than met my expectations. The whole purchase was made during my lunch hour and I picked up my new vehicle later in the day. I can't express more how impressed I was with the whole experience. I would more than recommend this dealership, and more importantly, Mr. Umbro and Mr. Clark for their professionalism in working with me. I also plan to have my new vehicle serviced at the dealership when needed. More