Jannell Ford of Hanover

"Great Experience" I appreciated the knowledge, professionalism, and kindness from Harry McDougall and Joanne Hudson in taking care of all aspects of buying my 2016 Ford I appreciated the knowledge, professionalism, and kindness from Harry McDougall and Joanne Hudson in taking care of all aspects of buying my 2016 Ford Fusion. I highly recommend this dealership. More

Great customer service especially from Rob Syvlia! I had been searching for a particular Ford Transit and although Jannell didn't have one on their lot, they persisted in finding me the vehicle I asked I had been searching for a particular Ford Transit and although Jannell didn't have one on their lot, they persisted in finding me the vehicle I asked for, even though they got it from another place. Janice did her research and found some cars, then Rob Sylvia, a wonderful sales rep, went out of his way to make sure I was happy with the car. I highly recommend Rob; I was treated fairly and kindly along the sales process. When I picked up my car, it was clean and ready for me. The only nit pick was with the finance piece of the transaction - took a long time to process paperwork, etc. But otherwise, all good!! More

Great Experience! 2nd vehicle here.no pressure.put me in vehicle I liked and could afford.will come back again Great overall experience and will be back. 2nd vehicle here.no pressure.put me in vehicle I liked and could afford.will come back again Great overall experience and will be back. More

Ingargiola review I have recently totalled my vehicle and needed a car . This dealership was very quick in getting me something that was perfect. I would use this de I have recently totalled my vehicle and needed a car . This dealership was very quick in getting me something that was perfect. I would use this dealership in the future More

Great experience I was very pleased with the service. Charlie was great to work with and was willing to help me find the van I wanted. Jannell was the only dealership I was very pleased with the service. Charlie was great to work with and was willing to help me find the van I wanted. Jannell was the only dealership I could find willing to track down and obtain the van I wanted. More

Quick and simple I dont like going back and forth on new cars with price haggling. Nice and straightforward. Helped with getting all the phone and apps connected als I dont like going back and forth on new cars with price haggling. Nice and straightforward. Helped with getting all the phone and apps connected also after the purchase More

The perfect Truck Found At Jannell Ford Shopping for a truck at Jannell Ford has been such a pleasure. I just took delivery last night of my f-150 Lariat. They did a fantastic job getting i Shopping for a truck at Jannell Ford has been such a pleasure. I just took delivery last night of my f-150 Lariat. They did a fantastic job getting it ready for me. Harry McDougall was a true professional all the way through. I always felt he was looking for the right truck for me. Once Harry found the truck he worked with Sean Ternullo the General Manager to make sure the buy was right for me. At the end of the day I really believe that I bought the right truck for me from the right dealership and I look forward to having all my service work done at Jannell. FYI This is the second vehicle we have bought in less than a year. Thanks You Harry & Sean. More

Reinstilled faith in the dealership I have to be honest my last buying experience, July 2017, was not a good one at Jannell that I swore not to go back. A month ago I was getting service I have to be honest my last buying experience, July 2017, was not a good one at Jannell that I swore not to go back. A month ago I was getting service on my explorer and Rob Sylvia approached me and struck up a conversation. We hit it off so last week I decided to give Jannell another shot. NIGHT and DAY experience. Rob was busy with another customer when I arrived, I didn't have an appointment, so I waited for him to finish. I am very thankful I did. Rob was extremely professional and manage the entire process. He made sure everything was ready and prepared one step ahead. This is now the 3rd car I have bought from Jannell and by far the best experience I have had. If you are looking for a good, honest and attentive sales person then Rob is your guy. First class all the way. Then came time for finance. Kathy was my kind of girl. She shot me straight and was to the point. I knew what I wanted and I was in and out in less than 10 minutes!! Completely happy with the process! The sales manager Bill remembered by last experience and made it a point to come over and speak to me. He also check in during to process and make sure everything was going smoothly. I will definitely ask ONLY for him moving forward. More

Bought new vehicle I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini I have been dealing with Jannell for over 2o years I have never had an issue with sales or service. I just bought my new transit from Bill Pellagrini and he found what I was looking for! 5 passenger, non white Transits are hard to come by.. He found one though and 4 days later I am driving it, Bill is my go to man. Financing is always helpful and does the best job they can, finding the lowest interest rates. Joanne was thorough and explained all my options for extended warranties and service. The service department is awesome as well. This team is great Thank you Kim More

A good customer experience does still exist! Jannell Ford is the very definition of that family-owned dealership that cares about its customers and putting them in a car of the customer's choice. Jannell Ford is the very definition of that family-owned dealership that cares about its customers and putting them in a car of the customer's choice. I went in to Jannell Ford because they had exactly was I was looking for, and, I was pleasantly surprised to find that they didn't play any games, there were no surprises in the details, and they know the product they sell very well. The employees at Jannell work seamlessly together, as my experience from sales to finance to here's your new car, and this is what you need to know was perhaps the most pleasant car-purchasing experience I've had! There is a reason they have been in business since 1921, and, it shows! More