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Jannell Ford of Hanover
Hanover, MA
1,332 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,332 reviews
October 16, 2007
Went into Jannell Ford of Hanover, Massachusetts 10-15-2007 in the afternoon to buy an F-150 Lariat with NAV. Bill Roderick, the Sales Manager paired me with a salesman who was brash and rude, espec 10-15-2007 in the afternoon to buy an F-150 Lariat with NAV. Bill Roderick, the Sales Manager paired me with a salesman who was brash and rude, especially when we had narrowed down my needs and were attempting to locate my new Truck and determine delivery time. After I had enough of this salesman's rudeness, I told him I did not like his attitude and walked out. To my amazement he yelled, "you must think you are real special" in the most arrogant manner as I left. Unbelievable. I would hope that Jannell Ford and Ford Motor Corp. think I am special, as I have purchased 7 new Ford vehicles over the years, and been happy with all of them. I did buy a new truck that day, but it was a Chevy Silverado fully loaded, listed at $44,515. I hope Ford Motor Corp. can see that letting a rogue salesman represent them has lost a sale, and possibly the future business of a loyal customer. The salesman was in his late 50's+, White, tall, heavyset, and wore glasses. More
by toddpinel6
Employees Worked With
na
May 12, 2005
Overall, they were pretty good. A few things pissed me off about them. My friend found the car I wanted at their website. They emailed him a price $21,xxx. He then gave the email to me and I checked th off about them. My friend found the car I wanted at their website. They emailed him a price $21,xxx. He then gave the email to me and I checked the car out. When we went to talk price, the salesman said he couldn't budge from sticker price of $23,xxx. I showed him the email with the lower price and changed his tune about lowering the price. I was also angry they didn't put the front license plate bracket on the car, they just stuck the plate on. When I got home, I tried to pu the bracket on myself, but they gave me the wrong bracket. More
by PSR1220
Employees Worked With
Mike Walsh, I think
