Jannell Ford of Hanover

I was looking for a new truck and had visited 2 other Ford Dealers already. They kept trying to sell me higher end trucks than what I wanted/could afford or lower end trucks and jacking up the price. I Ford Dealers already. They kept trying to sell me higher end trucks than what I wanted/could afford or lower end trucks and jacking up the price. I Emailed Jannell Ford and told them what I was looking for and Eddie Clark replied saying they had three in stock. I went to look at them, and found one I liked. He was extremely attentive and did not try to pressure me into a sale. I would/will buy my next truck from Eddie Clark again. The finance person, Joanne Kiklis was also great to deal with. She offered a great price on the Extended Service Plan, which offers peace of mind for the next 7 years. I felt very comfortable and at home dealing with Eddie and Joanne. In summary, I ended up driving 45 minutes and going by two other Ford dealers to buy my truck from Eddie Clark at Jannell Ford. Thanks Ed. More

Within minutes of contacting Jannell Ford via Ford's main website Art left a phone message and e-mail informing me Jannell had the SUV I expressed interest in. The next day Art showed me several SUV's, expla website Art left a phone message and e-mail informing me Jannell had the SUV I expressed interest in. The next day Art showed me several SUV's, explaining all their featchures and price range. With the information Art Provided I was very satisfied with the 2011 Escort XLT I chose. Leonard and Art explained in detail the value of my trade in,as well as the final sales price of the Escort. Kathy explained all additional features that I my be interested in, as well as payment options. Choosing to finance through Ford Motor Kathy explained all costs and fees. Kathy supplied my insurance agent with all the information they needed. I was glad to take possion and drive my new Escort home that afternoon. My experiance was very pleasant and I will recomend Jannell Ford to anyone I meet who is looking to buy a new or used car. Michael J. Forbes More

I initially met Eddie Clark as a walk in customer. I detailed to him what I was looking for (Ford Expidition - used) with no specific time table for the date of purchase. Eddie was very eager to assist detailed to him what I was looking for (Ford Expidition - used) with no specific time table for the date of purchase. Eddie was very eager to assist and provide options and appropriately followed up with me when a vehicle that met my specifications was available. In follow up to the purchase Eddie made every effort to ensure we were 100% satisified with the vehicles preparation for delivery. 3 weeks later I am still in touch with Eddie as he has checked in several times. Eddie has earned my business today and in the future. More

Two weeks before Christmas my car decided to die. I needed a new family car and our family has always purchased vehicles from Jannell. I took my mom and dad with me and we met with Noah. He took the needed a new family car and our family has always purchased vehicles from Jannell. I took my mom and dad with me and we met with Noah. He took the time to figure out what I needed and what I could afford. I ended up with the a car I love. Noah was great to work with and Joanne was very helpful and patient while processing loan papers at 8:00 at night. I would definitely send friends and family to Noah for their car purchasing experience. I have already given out his information to several and hope it turns into a sale for him. Noah promised a 5 star experience and that was exactly what we got. More

My boyfriend's family has been going to Jannell Ford for years and recommended them to me. I first bought a used car from Jannell seven years ago and had an overall positive experience. I recently decided i years and recommended them to me. I first bought a used car from Jannell seven years ago and had an overall positive experience. I recently decided it was time to replace that vehicle and wanted to return to them. My boyfriend's father had recently done business with Richard Darr and advised me to ask for him. Richard was great. Helpful, professional, honest, no pressure. He really went the extra mile (with the help of General Manager Bill Rodrick) to meet my needs and get me into a car I wanted at a price I could afford. I then sat down with Kathy the finance manager to discuss payments, warranties, etc. She was exceptionally nice and made me feel at ease. She explained everything fully and was patient and understanding. It helped make a stressful process a much more relaxed one. I have had credit issues in the past but she was still able to get me approved at a reasonable rate. I went back a week later to get my registration and inspection sticker and was seen immediately and taken care of in a professional and helpful manner. I would definitely recommend Jannell Ford to others. They are a great team of people who seem to genuinely care about their customers and treat them with respect and honesty. I am very happy with my car and have Jannell to thank for it. More

Eddie was great in showing me the car I had researched and wanted to test drive. It was not hard to make a good choice and recommendation by Eddie. Kathy and Joanne were great along with Christine and th and wanted to test drive. It was not hard to make a good choice and recommendation by Eddie. Kathy and Joanne were great along with Christine and the service Dept. I will recommend Jannell Ford. More

I purchased a used car from Janell. The salesperson, Eddie Clark, was very friendly and straightforward. The dealership itself did not have that cheesey, "let's make a deal" feeling that is often the c Eddie Clark, was very friendly and straightforward. The dealership itself did not have that cheesey, "let's make a deal" feeling that is often the case - it was more of a TEAM of business people who all had their own job to do to complete the sale & get you the car you wanted. I bought the car before they had fully inspected it. When they did, they replaced the tires. Nice. I'm having a mechanic take a peak at the vehicle just to ease my mind and will add to my review of anything comes up. But I doubt that it will. All in all - a nice experience with good people. I recommend this dealership. More

I was amazed at the level of service I recieved from Bill & Kathy. They were very professional and courteous. I didn't think that I could get approved and they went out of their way to make me feel comfortab & Kathy. They were very professional and courteous. I didn't think that I could get approved and they went out of their way to make me feel comfortable. I am happy to say that I was approved for a 2011 Ford Escape and I love it!!!! Thanks Bill & Kathy Bonnie White East Bridgewater More

Had a great experience overall with this dealer; initially spoke with Jack Bresnahan on the phone, then came in for a test drive and met Rob Miskinis. Jack then handled the final sale, enabling me t initially spoke with Jack Bresnahan on the phone, then came in for a test drive and met Rob Miskinis. Jack then handled the final sale, enabling me to find a vehicle outside their current inventory. Both were very friendly, followed a very low-pressure approach, and listened carefully to my key criteria. Jack made no attempts to sell me any add-ons for the car, knowing that I was looking for a reliable commuting vehicle while keeping overall cost down. Ultimately they helped steer me to the 2011 Focus for the better incentives, over the newer Fiesta, and I appreciated their guidance during the decision. Very happy overall with the experience, and I plan on going back to Jannell again in the future! More

We recently purchased a 2011 Ford Escape Limited. We found Art, our salesman to be very informative, helpful and knowlegable of the Ford product. He took his time to explain the different models avalabl found Art, our salesman to be very informative, helpful and knowlegable of the Ford product. He took his time to explain the different models avalable. Art was easy to talk to and we were both very comfortable during the entire process. We are satisfied that we have made the right choice and we would reccommend Jannell Ford and Art Guertin and will definately use for future purchases. Sean & Annemarie Long More