Jannell Ford of Hanover

On May 2nd, I brought my wife's car for service with a growling in the fron end and a problem with the passenger door latch not working. The wheel bearing/hub was replaced in about an hour and was back on growling in the fron end and a problem with the passenger door latch not working. The wheel bearing/hub was replaced in about an hour and was back on the road. The latch had to be ordered and when I went back to have the latch installed and asked if they could also check a sync problem I was having. After leaving, I noticed that the sync problem was still there and I called the service dept. and was informed that I could come in any time and they would look at it immediately (Roger Paim, Service Mgr). About a week later I stopped by and a service Tech came right out to my vehicle (Gregg). He had everthing working just fine in less than 10 minutes. To many times the Service Department of any dealership never receives any praise for a job well done. I would reccomend Jannell to my friends. Thanks for a job well done. More

Bethany Murray was an excellent sales representative. She was knowledgeable about the vehicle, Ford products and extremely professional. We would have never known she was new to this business, she was m She was knowledgeable about the vehicle, Ford products and extremely professional. We would have never known she was new to this business, she was meticulous about presenting us with the correct information and arming us with any knowledge that we needed to make an informed decision regarding the purchase of our vehicle. If there was something she didn't know, she was quick to find the answers to our questions. She also thought outside of the box when presenting options for the purchase of the car. Buying a car with Bethany was truly a pleasurable experience. More

I called Jannell because my local mechanic couldn't find the problem with my car. As I explained what was going on to Jeremy in service, he gave me multiple suggestions for my mechanic to try. When the me the problem with my car. As I explained what was going on to Jeremy in service, he gave me multiple suggestions for my mechanic to try. When the mechanic was still unable to find the problem I brought the car to Jannell without hesitation. I've used them for service before and they have always been fair when I'm sure they could have taken advantage of the fact that I no ZERO about cars. Based on this and several previous experiences, I plan on buying my next car from Jannell. Christine Rockland, MA More

made buying a car easy and comfortable i have and will continue to reccomend the dealership . i am very pleased. i am single women this my second time time buying a car , this was certainly a great exp continue to reccomend the dealership . i am very pleased. i am single women this my second time time buying a car , this was certainly a great expierence for me More

I was visiting from out of state and had a problem with my 2010 Ford F-250's brakes. On a Saturday Morning, about 11:30am, Adam got me right in and out again in less than an hour! Very polite, friendly my 2010 Ford F-250's brakes. On a Saturday Morning, about 11:30am, Adam got me right in and out again in less than an hour! Very polite, friendly, and he kept me informed of what was going on. I still have to take the truck to my dealership here in NH, but they were able to get me back on the road and homw again to do so. More

they were very friendly they also work with me very hard they tried every thing posible to get me what i needed they also did get me where i wanted to be with my price joanne in the finance dept. was very n they tried every thing posible to get me what i needed they also did get me where i wanted to be with my price joanne in the finance dept. was very nice and help full for me thankyou More

I give Jannell Ford the highest of ratings. They are very courteous and friendly, and they care about their customers. I asked several questions and they didn't hesitate to answer them, before the serv very courteous and friendly, and they care about their customers. I asked several questions and they didn't hesitate to answer them, before the service and afterwards. They are wonderful people to work with. I would recommend Jannell Ford to everyone! More

Rich was able to work with us and allowed us to view multiple vehicle at the same time. We did take 2 different Escapes out for a test drives so that my wife could see the difference in the power and ha multiple vehicle at the same time. We did take 2 different Escapes out for a test drives so that my wife could see the difference in the power and handling of the vehicles. We did go over a few that were on the lot and made a decision after a couple of hours with no pressure. More

The entire experience of purchasing a new vehicle was fantastic. The entire sales team at Jannell Ford were incredibly helpful and knowledgeable ; from sales, to financing & right down to signing papers fantastic. The entire sales team at Jannell Ford were incredibly helpful and knowledgeable ; from sales, to financing & right down to signing papers and driving off the lot. My family and I love our new car & will definitely recommend Jannell Ford to our family and friends. Thanks for your time~ Gigi McCoy More

Very easy to deal with No pressure, a lot of Very easy to deal with No pressure, a lot of friendliness I do not like dealerships who pressure potential buyers so this was a good fit for me Very easy to deal with No pressure, a lot of friendliness I do not like dealerships who pressure potential buyers so this was a good fit for me More