Jannell Ford of Hanover

Andy Clark was my primary sales representative, but what I liked about the dealership was everyone worked together to get me the car I was looking for. There was a great sense of teamwork and putting the c I liked about the dealership was everyone worked together to get me the car I was looking for. There was a great sense of teamwork and putting the customer first. The environment of the dealership was pleasant, friendly always maintaining a level of professionalism. Essentially you can buy a car anywhere, but it's the personality and feeling you get when you walk in the door of a dealership that makes you buy a car from a specific dealership. Jannell Ford is that kind of dealership, the kind you want to buy a car from. After always driving a Chevy this if my first Ford and so where I bought my vehicle was very important to me. Working with the team at Jannell gave me the sense that not only was the sale important, but the product and the customer are more important. My experience with Andy Clark and the entire team at Jannell was A+. They care about what they do and how they do it which makes the difference when you have a choice where to go to buy a car. More

The sales rep., Ron, was very knowledgeable of the vehicle i was looking at and answered all my questions without hesitation or concern. Very straight forward which established a good feeling right f vehicle i was looking at and answered all my questions without hesitation or concern. Very straight forward which established a good feeling right from the get go. Working with Jason the Sales Manager was also a very pleasurable experience. Straight forward, laymen's terms with no xx! Nice to work with, very comfortable, dilligent but extremely fair. Left feeling very satisfied. This was my second purchase from Jannell and I'm sure it won't be my last. They make you feel comfortable and at home with no high pressure sales tactics. Just an overall awesome experience!!!! More

I was just stopping by to look at the ford focus not really expecting to buy a car. Jack approached me and was very helpful even though I was interested in a relatively small purchase. He was very pers really expecting to buy a car. Jack approached me and was very helpful even though I was interested in a relatively small purchase. He was very personable and not high pressure which I liked and he found me a car I could afford and I found the process very simple and stress free. More

I didn't get a warm and fuzzy feeling from Edward Clark, which I understand, I wasn't buying a Shelby Ford Mustang, he wasn't very personable in my opinion. The couple of times that I walked by him, he didn which I understand, I wasn't buying a Shelby Ford Mustang, he wasn't very personable in my opinion. The couple of times that I walked by him, he didn't greet me at all, like a friendly hello would of been ok. Bill and Joanne, on the other hand, went out of their way to make me feel comfortable and showed willingness to help me. If it wasn't for them, I probably wouldn't have purchased the vehicle. More

Do your homework on prices before you go and these guys will work very cooperatively with you! Loved the experience would recommend them to friends! will work very cooperatively with you! Loved the experience would recommend them to friends! More

I have been using Jannell for years for service. I I have been using Jannell for years for service. I purchased one vehicle from them. I brought my 2007 Freestyle there for an A/C problem. I I have been using Jannell for years for service. I purchased one vehicle from them. I brought my 2007 Freestyle there for an A/C problem. I brought my 2008 Taurus there at the same time for tires. I found the service team to be pleasant, professional, and cooperative. They diagnosed the the A/C problem and repaired it. I was kept informed during the prossess. I was shopping around for tires. Jannell priced up a couple of options for me. They were competitive. I bought a set from them. The service team also informed me of a no finance charge option for paying over time. i took advantage of that option. Rebates were also available with this option. What could be better? Good group of people. More