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Jannell Ford of Hanover
Hanover, MA
1,328 Reviews
Jannell Ford of Hanover is a 3rd generation family dealership serving the Boston and South Shore area for over 90 Years. As one of the oldest dealerships in the country we know what is involved with longevity, with customer relationships and in business. Come see why Jannell Ford has been satisifying buyers for over 90 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,328 reviews
September 21, 2023
I scheduled a prepaid service 3+ weeks in advance. They had my car all day 8-5, when I called to check in around 4 they told me that they did not service my car. They rescheduled me a week later, and They had my car all day 8-5, when I called to check in around 4 they told me that they did not service my car. They rescheduled me a week later, and again had my car all day 8-5 and did nothing, again I called around 4 to check in, again they did not inform me. They kept my car overnight and on the third day, the service was performed. When I asked if they could provide alternate transportation while they performed the service, they said no, even after the second scheduled day, they said no. They did not value my time at all. More
by A
Employees Worked With
September 20, 2023
Dina Saoud was very helpful and knowledgeable about cars. She was friendly and courtesy to us. She made buying a car comfortable and easy. She was waiting for us in the parking lot when we arrived. I highly She was friendly and courtesy to us. She made buying a car comfortable and easy. She was waiting for us in the parking lot when we arrived. I highly recommend her. 👌 More
by lyymans
Employees Worked With
September 13, 2023
Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. Even chatted with sales while I was waiting and got some info on new vehicles. More
by Scott W
September 12, 2023
Harry was an attentive salesman, without any hassles! I have been looking for a specific vehicle for over a year, and left different dealerships with the challenge to find it. Harry listened and within I have been looking for a specific vehicle for over a year, and left different dealerships with the challenge to find it. Harry listened and within 2 weeks delivered! More
by Hcapellehyport
Employees Worked With
August 29, 2023
The service dept. was great told me 1.5 hours and it was done with in that time Thank you was great told me 1.5 hours and it was done with in that time Thank you More
by jmcfarland
Employees Worked With
August 22, 2023
Everyone with whom I dealt was very accommodating in facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now foun facilitating the buy-out of my F-150 lease. A sincere thanks to Bill Pellagrini, Jill Clapp, and Bill Hoyle who handled the transaction. I now found a new Ford dealership for my truck!!! More
by qachief
August 20, 2023
Great price great service cannot complain about anything besides, this review having a 15 word minimum. besides, this review having a 15 word minimum. More
by Matt
Employees Worked With
August 18, 2023
Ver knowledgeable, pleasant and did not try to sell me something I didn’t want. something I didn’t want. More
by Chayward0605
Employees Worked With
August 17, 2023
Great dealer. Buying a new truck from Harry McDougsll was truly a no hassle and straightforward process. Picking the car up was even more effecient! Buying a new truck from Harry McDougsll was truly a no hassle and straightforward process. Picking the car up was even more effecient! More
by Andycar93
August 08, 2023
had transmission problem under warrarnty took more than 9 months to fix. they had problems with transmissions and did not give a rental had to pay for rental months to fix. they had problems with transmissions and did not give a rental had to pay for rental More
by jrdoyon
