Jannell Ford of Hanover

When I walked into the service department, all the technicians were busy but I was acknowledged immediately. Drew was very friendly and very efficient. I was told how long the service would take and technicians were busy but I was acknowledged immediately. Drew was very friendly and very efficient. I was told how long the service would take and it was an accurate estimate. I would not hesitate to return to Jannell for all future service. More

Brought my 07 f-150 in for service because of "THE DREADED CHECK ENGINE LIGHT" came on the dash! I expected the worse(cha ching) but was pleasantly suprised when Drew(service advisor) informed me that DREADED CHECK ENGINE LIGHT" came on the dash! I expected the worse(cha ching) but was pleasantly suprised when Drew(service advisor) informed me that the computer had to be reprogrammed better yet there would be no charge!!! My truck has always been serviced at Jannell Ford.They have been good to me as far as service,quality of work and overall experience from the day I bought the truck in 07 and continues today. Thanks Folks, Customer for life More

Willing to held with thw knowledge of the product they represnt. They were all very freindly and happy. Evan Hagan and Edward Clark went out of their way, providind service and information to us and for represnt. They were all very freindly and happy. Evan Hagan and Edward Clark went out of their way, providind service and information to us and for us. And purchased a new Ford there before. More

I needed a needed battery for my 1988 Mustang convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned convertible. From the moment I walked up to the service desk the service people were friendly, knowledgeable and helpful. The service people assigned me to their "Mustang expert" Drew Gill. He took care of the installation from a-z and I could not have been more pleased. Keep up the good work Jannell ! More

I was referred to Bill Pelligrini from a friend and was not disappointed. He was relaxed, knowledgeable and was willing to work to make the deal happen. Edward Clark swooped in and did the sales manager th not disappointed. He was relaxed, knowledgeable and was willing to work to make the deal happen. Edward Clark swooped in and did the sales manager thing that most dealerships do: I hope that doesn't sound negative because I don't mean it to be. He was pleasant and engaging and certainly wanted to sell the car. I guess all worked out because I wanted to buy one. Kathy in financing was great she had a nice way and made the process relatively painless. We were both there to make the best deal and I hope we both made out. I liked the Jannell experience and hope to be continually pleased in the future. More

I recently purchased my second truck from Jannell Ford. The first was a new F-150 in 2005. I went back to Jannell because of the good experience I had the last time. My salesman Evan was great. He wasn't The first was a new F-150 in 2005. I went back to Jannell because of the good experience I had the last time. My salesman Evan was great. He wasn't pushy or overbearing, gave me good information about the trucks we were looking at. I loved not dealing with the games a lot of dealerships put you through. Price was right, staff was great, I would definitely recommend this dealership to friends. More

I went in to have my focus fixed, and came out with a Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everyth Ford Fusion. Thank to Bill Pellagrini and his politeness and knowledge about the cars. Its been since I had a salesman come out and show me everything about the car. Lately they give you the book and say "Thank you" But NOT BILL PELLAGRINI, I walked out buying a Ford Fusion, during the repair on my Focus. He spent alot of time with me and my Friend and there was no pressure, But alot of sincereity. If I had to name the best salesman I have ever had, it would be Bill. Easy to talk to, very knowledgable about the car, and made sure I was when I left. He sat in the car and showed me everything. Very Impressed. Thank you Joyce Lawson More

I have Never been so impressed with a sales person going over everything in the car. He came out and showed me everything, which others havent done. Bill is Unbelievable salesperson and is the reason I bo over everything in the car. He came out and showed me everything, which others havent done. Bill is Unbelievable salesperson and is the reason I bought the car and am pleased with it and mostly him. In the past years you dont find a salesman who will actually sit with you inside the building and then outside to be sure you know the vehicle and go off completely satisfied with the Company And your purchase. I seriously can't say enough "Good" about him, Very likeable and no pressure Thank you Joyce Lawson More

I experienced amazing friendly service and the best deal from this small Ford store in Hanover. I purchased a 2013 Mustang GT from Peter Samiotes yesterday. 2 weeks ago I stopped by for a casual visit to di from this small Ford store in Hanover. I purchased a 2013 Mustang GT from Peter Samiotes yesterday. 2 weeks ago I stopped by for a casual visit to discuss the vehicle purchase Peter, Eddie Clark and Joanne put together a deal, lowest interest, highest value on my trade and added a reasonable service contract 4year 125k miles coverage, and gap insurance while still offering the lowest monthly payment with the lowest down payment. Jannell Ford also offers a program through their service Dept. if you service your car with them they will reward you with 2 sets of free tires throughout the life of your car. My car has 19inch Pirrelli Pzero tires not inexpensive! They located the car I wanted at 10;30 am and I took delivery that evening 5:30 pm with a full tank of fuel. I did not feel pressure to make the deal and was not trapped at the salespersons desk I was able to leave and continue with my work day and communicated with the dealer by phone. Thanks Guys it was a pleasure doing business with you. Highly Recommend! More

Dropped in without an appointment for a scan and repair of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. of some on going issues that kept returning. They corrected the problem and updated the computer as I waited. More