Janesville Subaru - Service Center

Excellent service in a very timely manner! ! Never knew a dealership could be cost effective the oil change was no more then what I of paid at Grease xxxxxx and was just as fast. ! Never knew a dealership could be cost effective the oil change was no more then what I of paid at Grease xxxxxx and was just as fast. More

Smooth process. Very clear as to what jobs were to be completed. Completed on time and well done. Very clear as to what jobs were to be completed. Completed on time and well done. More

I have been having some issues with my car and they are doing everything they can to make sure it gets fixed doing everything they can to make sure it gets fixed More

Scott was great! Super helpful with repairs and arranging a ride for my son to get his car. Highly highly recommend Super helpful with repairs and arranging a ride for my son to get his car. Highly highly recommend More

Drastic errors in service provided. Customer service is wonderful in trying to correct and satisfy customers, but still cost me by having to lose time at work for 2 of the 3 times I had Customer service is wonderful in trying to correct and satisfy customers, but still cost me by having to lose time at work for 2 of the 3 times I had my car in for service. I’m on older woman and the young service person would just not believe that anything was wrong with the car because of the diagnostic code it was throwing. I spent hours on the phone, even telling the m to cancel their diagnostic software. They kept the car for two days and FINALLY found out the diagnostics needed the upgrade I had been trying to get them to take a look at. Next time the first time I drove the car after an oil change it started smoking real bad. Oil got sprayed all over all engine components that it was so bad they had the car for two days again to sufficiently clean it so it did not smoke when driven. When I had some bad issues with service for the previous brand of car they would give you a gas card or something else when the experience was extreme. Here all you get is a sorry we messed up. The customer facing service people are friendly and mostly accommodating, so that is a saving Grace More

Janesville Subaru is simply the best. I drive past closer dealerships to go there. Highly recommend!! I drive past closer dealerships to go there. Highly recommend!! More

All work was done professionally, and on a timely manner. Every employee I dealt with was friendly . Every employee I dealt with was friendly . More

I came in for an oil change and tire rotation. As always, the check-in process was smooth and efficient. Service was performed in a timely manner, and I was on my way. As always, the check-in process was smooth and efficient. Service was performed in a timely manner, and I was on my way. More

Trying to sell me an unneeded part and service during an oil change was unusual. oil change was unusual. More

Good service good price I would recommend. Good customer service. Answer any questions I have. Good customer service. Answer any questions I have. More