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This rating includes all service center reviews, with more weight given to recent reviews.
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522 Reviews of Janesville Subaru - Service Center
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October 30, 2023
The service department was very helpful. They did exactly what was expected of them in changing my oil. They did exactly what was expected of them in changing my oil. More
by jeremyrrudnitzki
Verified CustomerEmployees Worked With
October 30, 2023
Nice helpful staff. They even called a few days after the appointment to make sure everything was okay and if I had questions. They even called a few days after the appointment to make sure everything was okay and if I had questions. More
by hybridxephon
Employees Worked With
October 29, 2023
Great Service, service done on time and final cost matched quote. Very informative and very helpful. matched quote. Very informative and very helpful. More
by kgebauer
October 29, 2023
Deana Watry is a gem. She did everything possible for a good sale and delivery experience even though there were some glitches. I cannot say as many positive things for th She did everything possible for a good sale and delivery experience even though there were some glitches. I cannot say as many positive things for the young man who did the financial and closing work. It took forever and I learned about his previous job, his family, his mother's values and he did not do a very good job of listening to me. All in all I'm very pleased and it's a wonderful vehicle. Again, Deana is a superstar bar none. More
by blenburg
October 28, 2023
It was a nice experience. I will return in the future for car service needs. I will return in the future for car service needs. More
by soulscissors50
October 28, 2023
Always professional, very thorough. Deena, excellent sales associate. Knowledgeable staff. Very courteous. Very comfortable lounge area. Deena, excellent sales associate. Knowledgeable staff. Very courteous. Very comfortable lounge area. More
by jbogdonas
October 27, 2023
Our Janesville Subaru is a great place to do business. The staff is friendly and eager to help. The staff is friendly and eager to help. More
by canehls60
October 27, 2023
I like the fact that they do a full car inspection when you get a service. It helps me understand my car's health. you get a service. It helps me understand my car's health. More
by jenn9999christ
Employees Worked With
October 27, 2023
Truly appreciate the excellent service I received on my 2018 Outback. Problem diagnosed quick and easy. Use of a loaner car appreciated. Seth in the service dept. provided excellent guidance. Drive do 2018 Outback. Problem diagnosed quick and easy. Use of a loaner car appreciated. Seth in the service dept. provided excellent guidance. Drive down 26 to your locations did not stress my mental health. Thank you. More
by caroljo0
Employees Worked With
Seth
