Janesville Subaru - Service Center

Excellent service and friendly staff. Very accommodating and provided a loaner car which was brand new Very accommodating and provided a loaner car which was brand new More

Very professional and they don’t try to up charge you. I would recommend them to anyone. I would recommend them to anyone. More

very friendly & knowledgeable. Only thing I HATE is the charge for using a credit card. Only thing I HATE is the charge for using a credit card. More

Julie worked to find the vehicle that worked for us at a price that we could afford. This is our third Subaru from Janesville price that we could afford. This is our third Subaru from Janesville More

This location has been awful to me for a long time now. My engine blew and I went through them to get it replaced. Tried to use a recall/class-action to get it replaced under warranty. Come to find out the My engine blew and I went through them to get it replaced. Tried to use a recall/class-action to get it replaced under warranty. Come to find out there is some nepotism between this location and Subaru of America. So long story short, I cover 90% of the cost and come back a few months later to get some warranty work done concerning an error code that was happening since the work was done. They didn't know what the code was for... I had to tell them... Tried to claim that a cam position timing issue couldn't happen when they swap the motor. I pick my car up from an oil change the other day and the "inspection" said everything was good. My tire was low my wiper blades are end of life and the code is still displaying the check engine light on the dash. I don't mind that they didn't mention these things... just don't lie to people and say you are looking at these things. This dealership and how they have treated me is why I'll be switching to Toyota. More

The team is polite and caring and very knowledgeable. Always been happy with the service. I love my Subaru!!! Always been happy with the service. I love my Subaru!!! More

Everyone at Janesville Subaru was amazing to work with. Respectful, knowledgeable and friendly. Will recommend them. Respectful, knowledgeable and friendly. Will recommend them. More

Nice and courteous sales and service personnel. Very thorough and seemed honest during sale negotiations. Very thorough and seemed honest during sale negotiations. More

Easy to get an appointment and they’re quite flexible. Some problems are a little tricky, and they don’t necessarily nail them right out of the gate but they do their best and they work with you to get th Some problems are a little tricky, and they don’t necessarily nail them right out of the gate but they do their best and they work with you to get them taken care of long-term. More