Janesville Subaru - Service Center

They got me going right, & they were accommodating. VERY GOOD SERVICE!! Would definitely recommend them!! VERY GOOD SERVICE!! Would definitely recommend them!! More

Thorough. Seek to completely cover maintenance issues. Friendly. Not pushy at all. Waiting area is comfortable. Honest about if they can or cannot get your car Seek to completely cover maintenance issues. Friendly. Not pushy at all. Waiting area is comfortable. Honest about if they can or cannot get your car in when you want instead of telling you what you want to hear then being unable to accomplish in a reasonable amount of time. Prices on par with the area. Good follow up after the service. More

Courteous, thorough, efficient and let you know about how long service will take. They go over all systems and recommend what may need to be done within a certain time frame. Charges for service are very rea long service will take. They go over all systems and recommend what may need to be done within a certain time frame. Charges for service are very reasonable and waiting area comfortable. They will offer ride to and from area shopping if you request and time of service that lengthy. I have always felt service is efficient and professional. More

The people in that building make magic happen. I went in blind and uneducated and I walked away informed and keys in hand. No stress. Car buying can be a scary process but Deana and their manager I went in blind and uneducated and I walked away informed and keys in hand. No stress. Car buying can be a scary process but Deana and their manager Shaun (pardon the spelling if incorrect) are amazing at bringing the understanding and empathy to the table. I bought my first and only car from them this time last year, and I look forward to doing business with them soon! Their honestly and lack of pressure makes the entire process a breeze, because I know they have my back. Family vibes all around. This is why I am coming back and will continue to! More

Very nice and clean dealership. Good service department with good people in it. Good space to wait while your car is worked on. However I do no like their $3 Good service department with good people in it. Good space to wait while your car is worked on. However I do no like their $399.00 dealer charge when you buy a new car for a passive anti-theft package or the extra charge they give you if you are using a credit card. More

Always Very courteous and helpful, and informative! Quick service and saved money with coupons offered. Quick service and saved money with coupons offered. More

The customer service was excellent, and the staff was friendly. I was notified that my car was ready for pickup in a timely manner as well. friendly. I was notified that my car was ready for pickup in a timely manner as well. More

Local dealership, we have bought 2 cars and everyone is very helpful and professional. We do all our business here. very helpful and professional. We do all our business here. More

The inspection for the problem was finished quickly. The technician was very courteous. The repair with a new part will be done with no charge. The technician was very courteous. The repair with a new part will be done with no charge. More

I just want to comment that Jonathan, in the service dept, was Most helpful yesterday. I stopped in after the tire pressure warning light came on in my Outback. I saw a nail in the tire and was concerne dept, was Most helpful yesterday. I stopped in after the tire pressure warning light came on in my Outback. I saw a nail in the tire and was concerned about driving home. Jonathan looked at the nail, said it was too close to the side to repair, took a measurement and advised I'd have to have a new tire "shaved" to match the wear on the other tires, explained why, and said it would be a few days to get that done. As I don't live in Janesville, he suggested that they could do it there, or I could go to the dealer nearer where I work in Madison. He gave me the info to provide to the Madison dealer, and reassured me it should be fine to drive, just watch the tire pressure. I am VERY impressed with his attitude. Just wanted to give a Kudo's for his help. THANKS! More