Janesville Subaru - Service Center

Thanks to all the staff in this branch. Easy to communicate with them. I arrived early and they accommodate me and start my car’s check up. Thanks again Easy to communicate with them. I arrived early and they accommodate me and start my car’s check up. Thanks again More

Everything met my expectations from when I first arrived to when we finished I was happy with everything to when we finished I was happy with everything More

Paid $800 for 2nd visit to fix issue and still haven’t. Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call Got a call to complete a survey and told them I wouldn’t be the person to. Was asked if a manager can call back…still waiting for that call More

Quick and easy to get in for service. I was able to make an appointment for the same day. They were very nice and explained everything they would need to do. I was in and out within a few I was able to make an appointment for the same day. They were very nice and explained everything they would need to do. I was in and out within a few hours. Great service! More

I have had the extreme pleasure of working with Scott Lease in the service department. He is so kind, listens to what I have to say and is always accommodating . I couldn’t ask for more personalized trea Lease in the service department. He is so kind, listens to what I have to say and is always accommodating . I couldn’t ask for more personalized treatment at Janesville Subaru. As always, THANK YOU , Scott. More

Everyone friendly from greeting at door to final checkout. Service staff were helpful locating my vehicle in parking lot saturated with new inventory. checkout. Service staff were helpful locating my vehicle in parking lot saturated with new inventory. More

Staff is very friendly and professional. Service was fast. Waiting area is nice and comfortable. Service was fast. Waiting area is nice and comfortable. More

I was acknowledged right away, didn't have to wait around. Service was friendly and professional. Everything was explained to me. Was asked if i had any questions. Was very pleased with everything around. Service was friendly and professional. Everything was explained to me. Was asked if i had any questions. Was very pleased with everything. More

The person who checked me in & out couldn't have been more professional or kind. more professional or kind. More

When I booked my service the oil change and the tire rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I rotation were included. When I arrived at the service center I was tooled the tire rotation was not included.The car was washed and when I got home I had to redo the windows because they were water spotted. When I went to pay my bill you could write a check or use a debit card. Not informed there was an extra charge for using a credit card prior to service. More