Janesville Subaru - Service Center

They were on time for my appointment while working on the car the lounge area offered a TV and snacks. It went by quickly car the lounge area offered a TV and snacks. It went by quickly More

Went as expected! Excellent. Just eleven more words. Just eleven more words. Just eleven more words. Excellent. Just eleven more words. Just eleven more words. Just eleven more words. More

Very efficient and friendly. No issues Service advisor was very efficient and professional. He provided the information that I needed and insured my service was completed No issues Service advisor was very efficient and professional. He provided the information that I needed and insured my service was completed More

I loved my Outback, and when it was time to trade, I looked for Julie again. She's great, and the guys in finance and in her area were great too. It was a pleasant experience. looked for Julie again. She's great, and the guys in finance and in her area were great too. It was a pleasant experience. More

Did what they said they would do in a reasonable amount of time. More expensive than I had hoped but that's what I get for not raising the garage door up all the way! of time. More expensive than I had hoped but that's what I get for not raising the garage door up all the way! More

Quick and painless. Everyone was helpful and knew what they needed to do for me. Everyone was helpful and knew what they needed to do for me. More

Glad I was able to get the same day. It took a while but the waiting area was setup nice to work there. The service guy was very helpful It took a while but the waiting area was setup nice to work there. The service guy was very helpful More

Friendly greeting, paperwork done promptly and work done in a timely manner. Even washed my car! in a timely manner. Even washed my car! More

Dan was really great to work with. However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership However. I purchased the vehicle at the end of November (I believe?) and I have already bought it back with problems 3 times in 3 months of ownership... Twice (Heating and breaks) was within a week... I've never even heard of such a thing. I was told the vehicle was certified... Luckily it still has a warranty otherwise I can only imagine what these repairs would have cost out of pocket... And though I enjoy this vehicle to a point, the mechanical difficulties have already been unacceptable. There is no way such problems should be incurred with a certified used vehicle from a Subaru dealership. More

Dan was very professional and polite. He went above and beyond to make the experience as convenient as possible for me. He went above and beyond to make the experience as convenient as possible for me. More