439 Reviews of Janesville Subaru - Service Center
Janesville subaru is a great place to have your car worked on. The easiest place I have ever scheduled my car to be worked on. I was able to schedule my car the next day. worked on. The easiest place I have ever scheduled my car to be worked on. I was able to schedule my car the next day. More
Excellent staff: professional, prompt, knowledgeable, and courteous. Thank you to everyone in the service department. courteous. Thank you to everyone in the service department. More
Great service all the way around! Very attentive to my needs and concerns. Prompt scheduling. Fantastic follow up! Very attentive to my needs and concerns. Prompt scheduling. Fantastic follow up! More
I wanted to give a positive word about my last planned oil change and tire rotation with service advisor Jonathan. Immediately after my showing him my discount coupons on my app he found another one that oil change and tire rotation with service advisor Jonathan. Immediately after my showing him my discount coupons on my app he found another one that further discounted my bill. I had been having an ongoing issue with my 2020 Outback’s heater not regulating down to the set temperature. Jonathan had had the technicians look at it twice before but had not found anything wrong. I mentioned how disappointed I was that the problem had not been resolved. Jonathan suggested that I leave the car with him so he could try various tests and gave me a replacement vehicle to drive. He kept me in the loop throughout the whole process. Never giving up he was finally successful working with corporate to fix the issue! I commend the dealership and Jonathan and will continue to be a loyal customer! More
Always a great experience at this dealer and their service center. Comfortable waiting room, too service center. Comfortable waiting room, too More
Staff always good and efficient. Waiting room is nice and comfortable, and good that they have coffee and treats while waiting. Waiting room is nice and comfortable, and good that they have coffee and treats while waiting. More
Scott was amiable, professional and efficient. He answered our questions about service, made requested recommendations without pressuring in any way. It was refreshing and we plan to return for re He answered our questions about service, made requested recommendations without pressuring in any way. It was refreshing and we plan to return for regular service. More
Answered all my questions and was very helpful and knowledgable. I never felt rushed and the experience was very pleasant and satisfactory. knowledgable. I never felt rushed and the experience was very pleasant and satisfactory. More