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Janesville Subaru - Service Center

Janesville, WI

4.7
489 Reviews

489 Reviews of Janesville Subaru - Service Center

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April 29, 2025

I schedule a service with Scott and he actually reached back out to remind me that I had discussed wanting a modification done to my vehicle. He had a rental ready for me everything ready to go upon my arr More

by kaykay0407
Recommend Dealer
Yes
Employees Worked With
Scott Lease
April 29, 2025

Very professional and honest about th repairs and what repair is most important to get ASAP More

by alison.gunnink
Recommend Dealer
Yes
Employees Worked With
Scott
April 28, 2025

Service was excellent as usual. No problems. Service personnel were friendly and accommodating. Will return. More

by cjfeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

This was our first trip to Janesville Subaru for service of our 'new' Cross Trek. Once we were certain where to enter with the vehicle our service tech, Seth Ward, was very courteous and friendly. Seth di More

by path0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Ward
April 27, 2025

Excellent They are professional, courteous and work hard to get the job done on time. More

by wayne.anderson0
Recommend Dealer
Yes
Employees Worked With
Scott
April 27, 2025

John is always helpful and walks me through everything I need to get done. I generally have great experiences with all the Service advisors. More

by HPSAILERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I actually used Jonathan this time, as well as a good conversation with the gentleman at the parts department. Who fixed me up with a repair kit for some paint issues.
April 27, 2025

I leased my car and after 1-1/2 and before tariffs I decided to buy my Outback. Everything went good. More

by silvert64
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lehman
April 26, 2025

I always enjoy my visits to Janesville Subaru. Love both the Sales Team and the Service Team. More

by jmmuel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Burghardt Watry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

This dealership overall has excellent service staff in addition to the sales side. Deana Burghardt Watry is outstanding and have been working with her on new Subaru's. More

by PYKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon - Service Advisor
April 25, 2025

Janesville Subaru always provides top notch service, going above and beyond in taking care of my car and making sure to answer any questions I have. They've secured a customer for life here. They're alw More

by kitchen.andrew.j
Recommend Dealer
Yes
Employees Worked With
Dan Casperson
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