Janesville Subaru

Good deal, great experience! I’d been purchasing cars from the same dealer for 20 years but my experience with Austin and the rest of the staff at Janesville Subaru— from on line I’d been purchasing cars from the same dealer for 20 years but my experience with Austin and the rest of the staff at Janesville Subaru— from on line rep to sales to service—changed all that. I bought a 2016 Impreza and could not have been more pleased with the way I was treated. Negotiations were smooth and all my concerns were addressed. Austin seemed genuinely concerned with my purchase satisfaction, and followed up with phone calls to be sure I remained happy after the purchase. Good job! More

Janesville Subaru & Austin Armstrong -Integrity I was looking for a specific vehicle at a specific price and Austin & Jeff gave me a fair price and great service. Austin pointed out a ding in the v I was looking for a specific vehicle at a specific price and Austin & Jeff gave me a fair price and great service. Austin pointed out a ding in the vehicle that I had missed and then worked with his body shop staff to address it in short order. Jeff and Austin also helped with a paperwork snafu. The negotiations and follow up were all conducted with fairness and integrity. More

Older Generation I really did extensive research on the newer cars and had originally wanted to get a used one, thinking at my age I don't need a new car. Starting wi I really did extensive research on the newer cars and had originally wanted to get a used one, thinking at my age I don't need a new car. Starting with Consumer Report's assessment of the Subaru line I found it was the best price deal for the services offered. I included Eyesight and Starlink since my first concern was safety and reliability. My forester met all those requirements and had the backing of virtually every report I read on the car. Its my first" luxury" car with what it can do and the safety features offered If you don't think a Subaru Forester is a luxury car, ask Austin to describe seat warmers to you. I look forward to my Subaru giving reliable performance for a long time to come.. More

Friendly staff Haven't needed service yet, but sales staff was easy to work with and accommodating. Working 3rd shift its difficult for me to get things done during Haven't needed service yet, but sales staff was easy to work with and accommodating. Working 3rd shift its difficult for me to get things done during normal business hours. Was able to get my questions answered, and most the deal worked out through email and texts with my salesman John Fager. Definitely one of the better salesman I've dealt with over the years. Driven to make the sale, but not pushy or demanding like all too many. More

Great prices and staff This was my first Subaru. We were looking for a new WRX, but were unsure if we could get it for the price we wanted. Austin and the rest of the staff This was my first Subaru. We were looking for a new WRX, but were unsure if we could get it for the price we wanted. Austin and the rest of the staff worked hard to get the paperwork done quickly, since I had to go to work that evening. Great job everyone. Very happy with our purchase. More

Excellent customer services and prices I needed a vehicle for work as I just moved into Madison to start a new job. Not only did Gus offer me the best possible price for the vehicle, but he I needed a vehicle for work as I just moved into Madison to start a new job. Not only did Gus offer me the best possible price for the vehicle, but he even picked me up from Madison and gave me a ride to the dealership. Austin was just as friendly and helpful, and gave me a detailed walkthrough of the vehicle’s features and software. He even provided me with pizza when I was hungry. Definitely recommend this dealership. More

Great Experience-My First Subaru! I was buying my first Subaru and it could not have been a better experience. Austin answered all of my questions and even some I hadn't thought of yet I was buying my first Subaru and it could not have been a better experience. Austin answered all of my questions and even some I hadn't thought of yet. Great experience! More

Great Experience! We had a great experience with our sales person (John) and he listened to our needs. We were very pleased to lease our new Crosstrek and the dealersh We had a great experience with our sales person (John) and he listened to our needs. We were very pleased to lease our new Crosstrek and the dealership was efficient and thorough in covering everything for us. We went there to browse and ended up purchasing/leasing and driving away with our dream vehicle in just a few short hours. Highly recommended as a dealership that cares and tries to make it easier! More

We were very pleased with our overall experience and service We had an exceptional sales person (Austin), who was thorough, congenial and efficient. The finance person was very accommodating and efficient. The We had an exceptional sales person (Austin), who was thorough, congenial and efficient. The finance person was very accommodating and efficient. The service staff was able to schedule an appointment and perform an auto armor service to our satisfaction. More

Wonderful people! We were very lucky to have April as our saleswoman. She was very fun and accommodating to work with and also made sure we had all the info we needed o We were very lucky to have April as our saleswoman. She was very fun and accommodating to work with and also made sure we had all the info we needed on the car. There was no pressure to try to force us to buy. She also made sure all our questions were answered. Because of all these wonderful qualities and her personality we decided to move forward with buying the Chrysler 200 Touring we had our eye on! Secondly the Finance Manager Jeff also went above and beyond to make sure we had the best deal for our budget, which we very much appreciate!! All in all we had a wonderful experience and highly recommend them! More