Janesville Subaru

Top-touch customer service My car & I are always well cared for at Janesville Subaru. service writer is receptive to my concerns & gets repairs & maintenance done in a timely ma My car & I are always well cared for at Janesville Subaru. service writer is receptive to my concerns & gets repairs & maintenance done in a timely manner. More

Best Dealership Experience Ever Austin was so easy to work with and made the car buying experience extremely easy and as stress-free as humanly possible. He was honest and straight u Austin was so easy to work with and made the car buying experience extremely easy and as stress-free as humanly possible. He was honest and straight up with all information and I never felt like I was being misled or that he was trying to up-sell us on anything. I have had my Forester for a year now and I absolutely love it! Every time I go in for maintenance the entire staff at Subaru is a pleasure to work with. I honestly never saw myself owning a Subaru... but Austin has converted me to a life-long Subaru fan. More

A Plus Austin was awesome through the entire process. He was absolutely transparent, and there were no shenanigans. There won't be any regrets with the Subar Austin was awesome through the entire process. He was absolutely transparent, and there were no shenanigans. There won't be any regrets with the Subaru purchase we made. More

Easy to do business with Austin Armstrong and the team at Janesville Subaru are outstanding as they met and exceeded my expectations. Found the car I wanted and provided an Austin Armstrong and the team at Janesville Subaru are outstanding as they met and exceeded my expectations. Found the car I wanted and provided an extremely competitive on-line price. Austin did the research to verify the additional accessories I needed would work for my requirements. Paperwork was straight forward, all previously quoted pricing was right on and the deal was wrapped up in about an hour. I strongly recommend Austin and Janesville Subaru. More

Ease in Buying a Car I was looking for a specific car which I found at Janesville Subaru. Austin provided all the information I needed to make the decision to buy the car I was looking for a specific car which I found at Janesville Subaru. Austin provided all the information I needed to make the decision to buy the car. Everyone at the dealership was very helpful. I left the dealership with my new car a few hours after the test drive. More

Well taken care of! I’ve been in the market for a car for a while, and I met Austin at Janesville Subaru. Didn’t find my perfect car while there the first time, but Austi I’ve been in the market for a car for a while, and I met Austin at Janesville Subaru. Didn’t find my perfect car while there the first time, but Austin said to be patient. He let me know a couple weeks later that he thought he found the perfect car for me. My desired color, model, year, mileage, and within the price range I was looking for. My Outback is phenomenal, my experience with Austin and Janesville Subaru was phenomenal. More

75 year old female leases Impreza by herself I. wanted gave me the I me pruce mpreza with Eyesight because I had seen TV ads illustrating its safety features. However, I had driven CRVs which I. wanted gave me the I me pruce mpreza with Eyesight because I had seen TV ads illustrating its safety features. However, I had driven CRVs which are higher and wanted to sit in the Impreza which is much lower. Well, the driver seat pumps up! Austin had me sit in the Impreza and I liked it. He then had me drive the Forester which I loved but was way above my budget. So back to Impreza. Austin met my budget and I drove home in Impreza! More

Beware! BEWARE! They used deception when they asked me to come back to the dealership to sign new paperwork because, “corporate sent it back, they did not kn BEWARE! They used deception when they asked me to come back to the dealership to sign new paperwork because, “corporate sent it back, they did not know why, but the good news is my monthly payment went down .75 cents.” I believed them and signed the new paperwork. When I later compared both sets of paperwork I discovered they reduced the residual amount I will receive in 3 years by hundreds of dollars. Yes, my bad for signing without comparing every detail in both documents first. But they need to take ownership of using deception to make more profit! I gave them over two weeks to remedy this matter. I emailed twice, their finance dept. will not respond. I tried reaching out to their general manager through the dealership’s on-line submit a question/comment feature (which worked when I was looking for a vehicle) but it will suspiciously not accept anything from me. More

WOW! :( Vulchors! :( Way too aggressive. You all called, texted, & emailed multiple times. Take a hint, I never responded, I'm not interested in being hunt Vulchors! :( Way too aggressive. You all called, texted, & emailed multiple times. Take a hint, I never responded, I'm not interested in being hunted down like a pack of wolves. Horrible sales approach. More

$90 "Diagnostic Fee" added to repair costs, crooks! I was charged a $90 diagnostic fee for a front wheel bearing replacement, even though the problem was diagnosed in 5 minutes. The service manager sta I was charged a $90 diagnostic fee for a front wheel bearing replacement, even though the problem was diagnosed in 5 minutes. The service manager stalled for an hour before giving me the estimate in order to make me think it took an hour. Crooks! I will never set foot in there again. More