Janesville Subaru

Great Experience I went into this dealership not entirely sure I was going to buy a vehicle that day. I was interested, but not sold. Then I drove the Outback and love I went into this dealership not entirely sure I was going to buy a vehicle that day. I was interested, but not sold. Then I drove the Outback and loved it. They worked very hard to get the financing right in my budget and gave me a great deal for my trade. I couldn't be happier with how things worked out and I would highly recommend this dealership for anyone looking for a Subaru. More

Best car buying experience We received outstanding customer service from Austin. He explained all the features of the car clearly and concisely in an easy to understand manner. We received outstanding customer service from Austin. He explained all the features of the car clearly and concisely in an easy to understand manner. He took us for a test drive and answered all of our questions, ensuring that we felt comfortable driving the car. He even gave us suggestions for a a good place to eat lunch! Everyone we encountered at Janesville Subaru was extremely courteous and servic oriented. They quoted us an excellent Internet price for the car with the specific features we wanted. No other dealership that we contacted (Madison, Rockford,etc.) offered us an Internet price. I would recommend Austin (and Janesville Subaru) to everyone who's interested in purchasing a Subaru! More

My experience leasing a new Subaru Forester I found Austin to be friendly, knowledgeable and eager to be of service. I enjoyed working with him and expect continued help whenever a question aris I found Austin to be friendly, knowledgeable and eager to be of service. I enjoyed working with him and expect continued help whenever a question arises. I am also very pleased with my 2019 Forester. More

Horrible Bought a used car and was waiting on the dealer for things that were missing. Reiceived 1 of 4 items. It’s been 4 months. Bought a used car and was waiting on the dealer for things that were missing. Reiceived 1 of 4 items. It’s been 4 months. More

Exactly what I wanted! Friends of mine referred me to Austin at Janesville Subaru and I can see why they get all their cars there. He was very helpful, knowledgeable, and fr Friends of mine referred me to Austin at Janesville Subaru and I can see why they get all their cars there. He was very helpful, knowledgeable, and friendly. Communicates very well with his customers and he was able to work with me and show me all my options. I ended up getting exactly what I wanted for a great deal and I couldn’t be happier! I LOVE my Crosstrek Premium!! More

best experience in 50 car-buying years Hurray for Austin Armstrong--the best car salesperson we have met in 50 years of car buying. Forget the stereotypical car buying experience at this d Hurray for Austin Armstrong--the best car salesperson we have met in 50 years of car buying. Forget the stereotypical car buying experience at this dealership and with this young man. Though all the dealership people we met in the several hours we spent there were helpful and cordial, in particular, Austin won us over with his unassuming, genuine, friendly and knowledgeable persona. We were looking for another Subaru (yes, we already own one older model) which would provide us more safety as we grew older. But there was so much to learn about the newest models. Austin patiently went over all the features most important to us, took us for a nice long ride to demonstrate, and never showed impatience as we asked him to review this or that. In fact, as we talked, it became clear that he really loved Subarus (he is an owner) and the company, too. We moved from one trim model to another over the course of two visits and (a surprise to us) we decided near the end of our negotiating to add in a trade-in, an older Prius. No problem. The dealing moved forward without hitches and at a pace that matched our needs. We're real happy with our purchase, so far. And within this past week, Austin has contacted us twice to see how things are going. Pretty nice, we think. He just seems like a good guy who wants to treat you fairly while selling you a car. The company and dealership win, he wins and so do we. I will recommend him and this dealership highly--in fact, already have. More

painless used car buying experience all of the staff were very responsive and accommodating of my schedule over the busy holiday weekend. Working with Karina, John and Noel, I got a gr all of the staff were very responsive and accommodating of my schedule over the busy holiday weekend. Working with Karina, John and Noel, I got a great deal on a used vehicle in a short amount of time. I drove here from Madison and it was worth the drive. 5 stars. More

Best car experience Thank you Deana,for all your help on our purchase of our Acsent, you made it painless and a great experience, I will definitely recommend you and Jane Thank you Deana,for all your help on our purchase of our Acsent, you made it painless and a great experience, I will definitely recommend you and Janesville Subaru More

A for Awesome, A for Austin. Coincidence? We don't think so! We had such a great experience with Janesville Subaru! We had an Outback that we loved. It was the only car we had ever had the luxury of building to We had such a great experience with Janesville Subaru! We had an Outback that we loved. It was the only car we had ever had the luxury of building to suit the needs of our family. Our 2016 Outback took great care of our family every day...down to the moment that we hit a deer while cruising at 70 mph on a highway heading toward an important family gathering. My husband and I were the only ones in the car. Thankfully, the kids were safely at home with their grandma. What a truly intense and unforgettable experience. Luckily, we made it unscathed...so unbelievably blessed! Our sweet Outback, however, was totaled. Two week later we found ourselves at Janesville Subaru. We were healthy and happy, but felt nervous about going through the process of buying a new family car. From the moment we stepped foot in the door, Austin stepped in and to made sure that our experience in buying our new Outback was comfortable and met our needs and expectations in every way. Austin has been a pleasure to work with and has offered us exemplary customer service as we get settled with our new family vehicle. More

Great car purchase I did a lot of research online in preparing to buy a new outback. Janesville Subaru gave me the information I needed and the price to buy from them. I did a lot of research online in preparing to buy a new outback. Janesville Subaru gave me the information I needed and the price to buy from them. Our sales person Austin Armstrong was knowledgeable, helpful and great to deal with. Best sales help we have had for 30 years, just down to earth practical knowledge on vehicles and willingness to share openly and honestly. I made several online inquiries and the online staff at Janesville Subaru was prompt replying both online and by phone, without their help I would’ve never made it in to see Austin and I would have bought from someone else. Karino Moreno was great help and I said I would not have ever contacted Janesville Subaru again without her great help. Price was main consideration initially while shopping online and never would have even contacted Janesville Subaru if not competitive. More