Janesville Subaru

Great experience. Love the Forester! Austin was everything a car salesman should be: open, honest, patient and up-to-date with new technology. Stress-free experience. Love our Subaru F Austin was everything a car salesman should be: open, honest, patient and up-to-date with new technology. Stress-free experience. Love our Subaru Forester! More

See Austin Armstrong when you visit the dealership Special thanks to Austin Armstrong for making our car purchase as easy and straight forward as possible. Austin located a 2019 Forester in the our des Special thanks to Austin Armstrong for making our car purchase as easy and straight forward as possible. Austin located a 2019 Forester in the our desired color and trim level on another dealer's lot and arranged for a trade. The discounted price of the vehicle was about what I expected and our trade in was valued at a little less than expected. Austin is very personable, not at all pushy, He explained all the features of the new car very well. Austin also over saw the delivery of the car and made sure the prepping and accessories were done correctly. On the day of delivery, we did have to wait a fair amount of time for the business manager to run the paper work. Overall, a very good buying experience because of Austin.. More

very satisfied with my purchase here i purchased this vehicle over the phone saw it on line that it was in transit called janesville subaru and the sales person i talked too was Austin yo i purchased this vehicle over the phone saw it on line that it was in transit called janesville subaru and the sales person i talked too was Austin your dealership is almost 80 miles from my home. bought the car right away over the phone from Austin.the forester was the color and package my wife wanted. nobody else had it in the milwaukee area.i would buy a vehicle from austin again i was very happy how everthing played out on his help.. and really was impressed on two follow up calls on how it was going with are purchase and if we had any questions witch my wife did, and helped us over the phone..this is my wifes vehicle and she very happy with it More

Nightmare dealership, love the car We worked with a salesman that worked with us over several weeks to find a car that was right for our family. Way too many phone calls and emails tryi We worked with a salesman that worked with us over several weeks to find a car that was right for our family. Way too many phone calls and emails trying to get us into something (12 in one week), but we appreciate the salesman’s willingness to help us find a car that was great. The problems started when we said we were interested in purchasing but didn’t have all the necessary things with us to trade our old car in. It was later in the evening and we had our children with us so we wanted to do everything the next day. The salesman was insistent that we take the new car home with us that night and we could bring everything for the old car with us the next day. 1 1/2 hours later the paper work was ready and finally signed. I made the 2 hour round trip journey to the dealership again the next day with our kids to take all of the stuff for our old car back to the dealership. I thought that was the end of it, however two days later I got a phone call saying the paperwork didn’t line up and we needed to come back and resign. So we had to arrange for us to come down again; at this point, in less than a week of owning the car we’ve had to make 6 hours worth of driving time with our three young children. The dealership filled our gas tank to apologize for the problems, which was nice of them to do. We were already pretty upset that the dealership has made us come down so many times because of lack of attention to details and only wanting to make a sale, no matter the cost. We then got another phone call two days later saying there was yet another thing that needed to be taken care of so another 2 hour round trip is being made. We love the car we purchased but are very upset with Janesville Subaru. They have been fairly callous about all the extra trips they have caused us to make, with the exception of them filling our gas tank. We will never shop there again. More

My new recommended and trusted dealership! My experience was as welcoming and satisfying as I have ever experienced. I had been on the hunt for a new car for about a year, I had visited quite a My experience was as welcoming and satisfying as I have ever experienced. I had been on the hunt for a new car for about a year, I had visited quite a few dealerships. Unlike the other dealerships that wouldn't stop trying to keep me inside, this one in particular had my only thought about leaving - with my new Mazda. It was a very pleasant experience, what made it so special is the employees throughout the whole process. From the salesmen, manager, to the financial manager, great people who you can really talk to and be reassured they had my best interests in mind. I got a GREAT deal, I couldn't be more satisfied. I will definitely be recommending and coming back for my next car! More

Straight to the point After a couple tears being after a new WRX I finally decided to pull the trigger. John was very helpful on any questions I had and worked diligently w After a couple tears being after a new WRX I finally decided to pull the trigger. John was very helpful on any questions I had and worked diligently with managment to come to the payment range I was looking for. I'd recommend this dealer to anyone. More

Deana at Janesville Subaru is my go-to! I used this site to choose which dealership I would go through to purchase my new Subaru. I kept seeing all these raving reviews about Deana and thoug I used this site to choose which dealership I would go through to purchase my new Subaru. I kept seeing all these raving reviews about Deana and thought they had to be overstating how awesome she is. How wrong I was, she’s even more amazing than these reviews state! Of all the dealers and salespeople I’ve dealt with in my 15 years of owning vehicles, no one has ever been as helpful, efficient, or friendly as Deana! She took the time to find my dream vehicle, then once it was delivered she walked through every single option and function in the car, saving me sitting in the dealer lot for a half hour figuring out the tech in my car in the parking lot. If you’re looking for a salesperson who values you as a person and a customer, and listens to what you’re looking for in a car, Deana is who you’re looking for! My wife and I loved dealing with Deana and will be going back to her for every car in the future! More

New purchase for the next 10 years John was amazing. He listened to my wishes and did his best to help me find a perfect car! I would highly recommend him. Honest and smart! John was amazing. He listened to my wishes and did his best to help me find a perfect car! I would highly recommend him. Honest and smart! More

Professional service I went there to buy a used Subaru with many doubts. They had a good collection of used cars. Staff was friendly and attentive. John was very helpful a I went there to buy a used Subaru with many doubts. They had a good collection of used cars. Staff was friendly and attentive. John was very helpful and professional. More

My First Subaru I arrived with a pretty narrow picture in mind of what I wanted and how much I was willing to pay for it. Julie helped me find the right car for me! I arrived with a pretty narrow picture in mind of what I wanted and how much I was willing to pay for it. Julie helped me find the right car for me! She was super helpful and has even stayed in touch after the purchase to make sure I knew how to use all of the features. Jeff was great with the numbers, and although I had to do the back and forth with the 'let me call my manager' bit, it still went pretty quickly. More