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Janesville Subaru
Janesville, WI
553 Reviews
Janesville Subaru is a locally owned and operated Subaru dealership, proudly serving Janesville, WI and the surrounding areas. Our vast selection of high-quality new Subaru models, used vehicles, and certified pre-owned Subaru models will ensure you find exactly what you want. Whether you choose a new or used vehicle, our finance team will ensure you get behind the wheel at a price within your budget.
Our dealership is staffed with Subaru experts, who are committed to customer satisfaction. This is why Janesville Subaru is a premier dealership, trusted by our customers to not only provide an exceptional car-buying experience but also service and support long into ownership. Contact our team or visit Janesville Subaru today, and take the first step to getting behind the wheel of your dream Subaru!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 553 reviews
June 24, 2015
Shaddy as $#!&! Agreed to price and terms with Chris by email and phone, but when it came to getting it writing he got squirmy. Just come in, "buddy", "I'll make this Agreed to price and terms with Chris by email and phone, but when it came to getting it writing he got squirmy. Just come in, "buddy", "I'll make this easy for you," he said. Put it writing, I asked, and then the circular talk began and he would pass the phone to a bunch of different managers, who all tried to talk me into coming into the dealership. I called SoA and they said they did not support this type of behavior. They even said that the only reason they saw that a dealer would not put an offer and terms in writing upon request was that they intended to change them at some point. There are more than 10 Subaru dealers within a 2-hours drive of here, all of them better than this place. SoA especially recommended Don Miller East and Sommer's, both of which earn recognition for their customer service. More
by hotrod
Employees Worked With
Chris Wurslin, Staphanie Glass, Marcus Kuster
August 03, 2014
Scammed and lied to I was told that a used 2014 Impreza would be great because I would not have the new car depreciation to deal with and there was a sale discounting car I was told that a used 2014 Impreza would be great because I would not have the new car depreciation to deal with and there was a sale discounting cars 2000 dollars. I ended up not having the sale promotion discount honored and the price of the car ended up being 2000 dollars more than you can buy one for new created on the official Subaru build a car website including shipping. I was lied to, scammed, and I would say defrauded from this business. More
by Honest Please
Employees Worked With
Jeff
February 29, 2012
Took our Subaru Outback in for routine minor service, including oil change and tire rotation. After we drove the car home, we noticed that there was a burning rubber smell so took it back next day. The b including oil change and tire rotation. After we drove the car home, we noticed that there was a burning rubber smell so took it back next day. The belts were covered in oil, they decided to only wipe them down, my husband asked for them to be replaced, and was abused at on the phone, yelling and screaming, and threatening to call the police, by the General Manager. Eventually after many phone calls and hours later, the dealership agreed to replace the belts, I was without my car for 4 days, because they made a huge mistake, and we get abused. There was no apology, we are never going back there again. As for the fluids that were supposed to be topped up as part of the service, it wasn't done, we checked the coolant as soon as we finally got the car home and saw that it was on the low line. More
by e_baron
Employees Worked With
T. Berg, K. Kolovitz
