Janesville Nissan

Currently working on a solution to our problem. Will update as things progress. They are working hard to make up for the issue but we need to find what works best for all parties. update as things progress. They are working hard to make up for the issue but we need to find what works best for all parties. More

ALEK WAS WONDERFUL TO WORK WITH!!!! BEST DEALER IN TOWN!! THEY MADE BUYING SUPER EASY! CAME IN FROM ROCKFORD IL TO JANESVILLE! WORTH THE DRIVE! THEY MADE BUYING SUPER EASY! CAME IN FROM ROCKFORD IL TO JANESVILLE! WORTH THE DRIVE! More

Worst e ever. I live 2 hours away saw a truck online worked with someone who said the truck was to old to get financing so the showed me a dodge durango we were waiting on the financing when I got told worked with someone who said the truck was to old to get financing so the showed me a dodge durango we were waiting on the financing when I got told the sold the car out from underneath me but the could put me a car I didn't want. Pull my credit 12 times. I still don't understand why they did this to me. More

730am get a text wanting to know when I can come in for a test drive. I work 2nd shift, and they woke me up?? I understand they want business but...so early?? And now I'm awake for the day. test drive. I work 2nd shift, and they woke me up?? I understand they want business but...so early?? And now I'm awake for the day. More

At first they will say anything to reel you in. I was an out of state customer they worked with me over the phone for an entire week! I was as clear as possible when I told them all the info about my trade. out of state customer they worked with me over the phone for an entire week! I was as clear as possible when I told them all the info about my trade. I sent them pics and disclosed all the damages on my car. They reassured me that the deal was good to go all I would be doing is signing papers and driving away in my Nee car. They even asked for a hefty down payment. So I took off work got all the money for the down payment made all the arrangements with insurance. After Driving 3 hours the car I was looking to purchase had no seat belt! The windows were making a god awful noise! And the cherry on top when I go in after the test drive I’m told they are not going to accept my trade! The best part is the two people I was working with over the phone Tamara and Alek weren’t even there! The person handling my deal was some random Manager by the name of Alan. After giving Alek a call he said “I will give you a call right back, let me figure this out” 3 hour drive and a day later I’m still waiting for his call! They are very unprofessional with the way they handled this. They wasted my entire day and had me jumó through many hoops. Had me put a hefty down payment, drive to a different state Just TO DENY ME BUSINESS. I was transparent with everything over the phone and picture messages and even explained that I would not be coming to a different state unless the deal is written in stone. They are liars and obviously do not know how to conduct business. It’s dealerships and employees like these that give the rest of them a bad rep. Alek and Alan totally dropped the ball in this one! More

Horrible. They lie! I was guaranteed to get out of my car and debt yet when i went in they said they couldn't help. Sold me a crappy car. Never told me when i got out of lease early id roll over debt so now and debt yet when i went in they said they couldn't help. Sold me a crappy car. Never told me when i got out of lease early id roll over debt so now im stuck. More

Terrible dealership all they do is lie to you & keep you thinking their helping when all they do is keep lying to you and saying it’s not our fault it’s the banks after they send proof that you got approved thinking their helping when all they do is keep lying to you and saying it’s not our fault it’s the banks after they send proof that you got approved!!!!!!! More

Karlee in service is friendly, honest, direct and was sensitive to my needs as a customer! Couldn’t have had a better experience. Waiting room is comfortable . Won’t take my car anywhere else!! sensitive to my needs as a customer! Couldn’t have had a better experience. Waiting room is comfortable . Won’t take my car anywhere else!! More

Larry Vinyard is awesome! My process went smoothly getting my new vehicle and he was very nice and helpful! The process went smoothly and I would go back there for my next vehicle! getting my new vehicle and he was very nice and helpful! The process went smoothly and I would go back there for my next vehicle! More

Traded car in, car I got had a few minor issues that weren’t cover by warranty anymore but Adam helped me out and covered the costs of the repairs. Very nice guy to work with. Matthew and Juanita were a weren’t cover by warranty anymore but Adam helped me out and covered the costs of the repairs. Very nice guy to work with. Matthew and Juanita were a big help. More