Janesville Nissan

By far the worst experience i have ever had at a dealership. After test driving the car we were interested in i asked what the interest rates were if i were to finance the car thru them and they pro dealership. After test driving the car we were interested in i asked what the interest rates were if i were to finance the car thru them and they proceed to write up all the paperwork on the car and try and get us to sign it before every agreeing to anything. We left rather upset that day but were still interested in the car so i talked to the salesman the next day and we agreed on a price on the car and i would finance it thru my personal bank and would have the money for them the next day. The next day he messaged me again around 11 asking when i would have the check ready for the car and i told him early afternoon. Then about 30 min later he called me and told me that they sold the car to someone else. I would never buy a car from this dealership after this experience More

Very happy customer , haven’t purchased a car since 2014... Thanks to all , especially Thank you Nate for all your help .. and thank you to the finance department Matt for all your help. I am very exci 2014... Thanks to all , especially Thank you Nate for all your help .. and thank you to the finance department Matt for all your help. I am very excited to start this new journey on the road , with my new car.. You truly made my experience a good one. ✌🏼Armie V. More

Bought 2 cars things went ok got the 3 car now i have problems and they wont help fix it . Car shuts down driving very unsafe bought good warranty it doesn't cover xxxx. With problem like this dont buy i problems and they wont help fix it . Car shuts down driving very unsafe bought good warranty it doesn't cover xxxx. With problem like this dont buy if they don't back what they sell. Mechanic doesn't know how to read scanner. More

I went to the dealership because they responded to a Kelly Bluebook Instant Cash offer. They had called me and said they would beat the cash offer. When I arrived, they seemed like they had little idea Kelly Bluebook Instant Cash offer. They had called me and said they would beat the cash offer. When I arrived, they seemed like they had little idea that I was coming - even though I had scheduled an appointment. They did not beat - or even meet the cash offer. They offered about 3000 below the offer because "Kelly Blue Book wasn't correct". The manager was also rude to deal with. More

Very professional team. Would recommend anyone to do business with them. They followed through on everything promised and made it an easy deal. Matt in finance and Joe in sales are great to work with. business with them. They followed through on everything promised and made it an easy deal. Matt in finance and Joe in sales are great to work with. More

2011 Xterra, mint condition 80k on it, never had 1 problem....Until I had an airbag recall. Took it in to find it was simply a"flash" no parts were replaced. took 40 minutes while I waited. the next d problem....Until I had an airbag recall. Took it in to find it was simply a"flash" no parts were replaced. took 40 minutes while I waited. the next day my airbag light came on, called dealer they could not get me in for over 2 weeks, Being an Ex ford employeree for 25 years, I did some studying, replaced 2 common parts that often had an issue with the this problem, to no avail. So I called the dealer again a month later, they were still booked and I could not get back in to have the problem they created fixed. So I did more studying, the only part left in the system was the module, I found a used one at local recycling yard, and when I went to put it in... OMG one of the 3 main harnesses that goes to it, was not completely locked into its coupler. PROBLEM SOLVED. the dealer either failed to do its flash correctly, purposely left it disconnected to get me back for more repairs. Either way the bottom line is, even if this was simply an accident. they messed up my AIRBAG SYSTEM, could not get me in to repair their own problem, MADE ME DRIVE AROUND WITHOUT FUNCTIONING AIRBAGS for a long time. I do not recommend Service at this dealer ! More

Everything was excellent at this dealership. My salesman Michael Walsh was great to deal with and made everything very effortless. He was literally running through the parking lot trying to expedite things. Michael Walsh was great to deal with and made everything very effortless. He was literally running through the parking lot trying to expedite things. Baker the GM is very involved and does whatever is needed to get you the car you want at the BEST price! The finance department was very friendly while thoroughly explaining everything you are signing. This is now our 4th vehicle purchase through Janesville Nissan. I would go back and highly recommend anyone to go there More

I needed service warranty work done on my 2014 Frontier. Karlee in Service did a great job of working with the Janesville Nissan's service team in diagnosing the mechanical issue with the truck. Karlee th Karlee in Service did a great job of working with the Janesville Nissan's service team in diagnosing the mechanical issue with the truck. Karlee then proceeded with the back and forth communications with the Warranty company to get the service work authorized, parts ordered, and service work performed all with minimal vehicle downtime and no investment of time or effort needed from me. Karlee's communications with me were clear and true to the circumstances which I very much appreciate. IMO, you won't be disappointed with getting your vehicle serviced at Janesville Nissan. More

Currently working on a solution to our problem. Will update as things progress. They are working hard to make up for the issue but we need to find what works best for all parties. update as things progress. They are working hard to make up for the issue but we need to find what works best for all parties. More

ALEK WAS WONDERFUL TO WORK WITH!!!! BEST DEALER IN TOWN!! THEY MADE BUYING SUPER EASY! CAME IN FROM ROCKFORD IL TO JANESVILLE! WORTH THE DRIVE! THEY MADE BUYING SUPER EASY! CAME IN FROM ROCKFORD IL TO JANESVILLE! WORTH THE DRIVE! More