James Wood Motors, Inc. - Service Center
Decatur, TX
901 Reviews of James Wood Motors, Inc. - Service Center
Staff is always courteous. They fixed the problems. I will always choose James Wood - whether it’s sales or service. They fixed the problems. I will always choose James Wood - whether it’s sales or service. More
Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made their vehicles. It was the easiest vehicle purchase I’ve ever made More
Always excellent service, service advisors and staff are always cheerful and willing to help! That is why I drive 80 miles one way for my service! always cheerful and willing to help! That is why I drive 80 miles one way for my service! More
This was a terrible experience, I tried to get a tire that was under manufacturer and extended warranty replaced. After 4 days of no call or information I called the dealership service advisor, he was ru that was under manufacturer and extended warranty replaced. After 4 days of no call or information I called the dealership service advisor, he was rude and miss informed. He then told me that the mileage was over (it was not) and could not be covered. I would have to buy new tires. I ended up getting Discount Tire to take care of it No problem! They took care of contacting Good Year and ALLY getting me tire refund of $250. None of this was justified, there are redundancy’s so this doesn’t happen: 1) They scanned the mileage on the trucks OBD2, 2) Wrote a work order with my contact information 3) GM sold me the truck and warranty (factory tires) tire defect not damage More
excellent good people purchase went off with out any problems would buy from them again problems would buy from them again More