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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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August 04, 2023

Very friendly and good device. Appreciate the Wash and clean car. Thanks Thanks Thank You More

by jw01fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 07, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Best customer service in DFW. I know I can always trust them to give me honest advice and get me back on the road quickly. More

by DIANEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn
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Aug 07, 2023 -

James Wood AutoPark responded

Diane, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Excellent service…. Franklin and Taylor are great to work with….in fact, all the service employees were great More

by LAMRAM0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above are applicable
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Aug 07, 2023 -

James Wood AutoPark responded

Thanks for the great feedback! We're very happy that Frank and Taylor were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

August 04, 2023

Good dealership ready and willing to assist your needs. The james wood family operates with care for its customers. More

by CABIN914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Buckhanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

James Wood AutoPark responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2023

Check in & check out was easy. We were informed every step of service. Alerted of additional needed service. Thank you! Friendly & helpful staff. More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins & Cashiers
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Aug 10, 2023 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 02, 2023

Jarrett is the nicest! Excellent customer service. Thank you for taking care of my vehicle in a timely manner. More

by GMONTEMAYOR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Aug 04, 2023 -

James Wood AutoPark responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2023

Great service and they fixed the problem with my car. Tim, the service advisor was very helpful. More

by davidmcdonough47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, service advisor.
Report | Print
Aug 04, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

Fast trouble-free service as usual. They make you feel like you are their only customer! More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
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Aug 03, 2023 -

James Wood AutoPark responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2023

The service department stayed on top of everything. We had two vehicles there. We received updates every step of the service. We were informed of the needed work & why it was necessary. The service pe More

by mcardlepete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Wilkins
Report | Print
Aug 03, 2023 -

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The James Wood Buick GMC Denton Team

August 01, 2023

Always excellent service. Service Rep was prompt when I arrived and got me checked in promptly. More

by RMENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Aug 03, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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