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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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August 11, 2023

Sorry to see that Tammy has retired, but, Jared did a great job for me. Thanks More

by rjbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in service
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Aug 14, 2023 -

James Wood AutoPark responded

Thanks for leaving us such a great review! We miss Tammy as well, but we're so glad to hear Jared was able to continue a great service experience for you. Please don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

August 11, 2023

Great job. They got my work done in a timely manner. I purchased the auto there and have had all service done there More

by Pclaytor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Report | Print
Aug 14, 2023 -

James Wood AutoPark responded

Hi there and thank you! We can't tell you how much we appreciate your customer loyalty! Please let us know if there is anything else we can do for you! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Since I purchased my 2018 Suburban from James Wood, I have been pleased with the service, despite a glitch in needing to have the battery replaced twice within a few weeks. Just had my car inspected and More

by KLMAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

We do apologize for the initial difficulties you experienced. We are glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Always excellent work and service! Wait time always reasonable. Great to have you as our dealership! And Edwin rocks!! More

by RUTHSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us, Ruth! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Gavynn Norris and Doug S. Provided amazing service. They encountered many issues but always melted me informed me with their progress. They were always professional. More

by ANDYM2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeeAnn Potendyk
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone, Andy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Great service, we purchased a vehicle from out of state, their virtual communication was fast and easy. More

by smunoz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gregg
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, James Wood AutoPark Management | 940-591-9663

August 10, 2023

Everyone was wonderful! Mr Kyle Elliott had my SUV ready when promised! Awesome Awesome dealership! More

by TERRYLYNN1200
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

James Wood AutoPark responded

Thank you for sharing your feedback, Terry! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

Word Word word word word word word word word word word word word word word More

by Potatoball
Recommend Dealer
No
Employees Worked With
I didn’t you just keep emailing me
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

This is not the experience we strive to provide for our customers. We would like to discuss your visit further so that we can move forward in a positive direction. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

Always courteous and keeps me informed on status of vehicle. Quick turn around and clean vehicle when ready! More

by OPEARSON1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Jared!
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 09, 2023

With a time crunch facing me, the service team was able to repair my windshield within my time limit. The work is so good, a person cannot tell, where the crack was. More

by SBURGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
Report | Print
Aug 11, 2023 -

James Wood AutoPark responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

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