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James Wood AutoPark - Service Center

Denton, TX

4.7
2,562 Reviews

2,562 Reviews of James Wood AutoPark - Service Center

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August 15, 2023

The repair took longer than I expected, my car looks good and it was cleaned More

by mk_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ball
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Aug 17, 2023 -

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers! We apologize for the wait but we are glad you had a great experience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

The whole service staff that I interacted with was friendly, my state inspection was done in a timely manner despite the large amount of people there in line. More

by HARRISONJGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim the advisor
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Aug 17, 2023 -

James Wood AutoPark responded

Harrison, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Denton provided you with a fast and friendly experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

Gavynn Norris displayed a wiliness to help and communicated appropriate feedback keeping me informed at all times regarding my service need. He was wonderful to work with. More

by JIMMYTODD1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
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Aug 17, 2023 -

James Wood AutoPark responded

Thanks for your awesome review, Jimmy! We're very happy to hear that Gavynn was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

August 15, 2023

Got me in and out real quick. I did not have an appointment. So was great service. More

by chodgeassociate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

James Wood AutoPark responded

Thank you for the review. We appreciate you taking the time to write about your experience. The service department is specially designed to be very fast and efficient. We try to make adjustments for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

as always, everyone was fantastic, phone folks, Samatha, valet, all very good, and my Tahoe is fixed More

by WALTERFITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

Fast courteous service. The appointment went quickly and I go a convenient time to schedule. More

by hardybirdhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Aug 15, 2023 -

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

Their customer service and their service technicians are excellent. I would highly recommend them to friends and family. They wash and vacuum your car and give it. Ack in a spotless condition. More

by SROLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Adams, and Franklin were the two customer service employees that I worked with on my last drop off.
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Aug 15, 2023 -

James Wood AutoPark responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

August 12, 2023

Kind, knowledgeable! Was in for a Radiator flush and a Transmission oil change. Vehicle went back at 7:30, am and done t 10:30, which made me a happy customer. And they More

by DONALDBLACKMON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin. kind hearted young man that keeps you in tuned with your vehicle's progress.
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Aug 15, 2023 -

James Wood AutoPark responded

We cannot thank you enough for your wonderful review of James Wood Buick GMC Denton and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The James Wood Buick GMC Denton Team

Aug 15, 2023 -

DONALDBLACKMON55 responded

All has been said. No further response at this time, thank you!

August 12, 2023

Atentos amables y eficiente el servicio ha sido exelente llevo 5 años consecutivos y no tengo queja More

by JAKy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Aug 15, 2023 -

James Wood AutoPark responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, James Wood AutoPark Management | 940-591-9663

August 11, 2023

Great service wonderful personnel prices were to much over charged not happy about that at all More

by ELSHADDAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts Services
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Aug 15, 2023 -

James Wood AutoPark responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

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