James Wood AutoPark

Slowest Service Department ever I come here because it is close to my job. I have never been able to get out of service in less than 3 hours. I bring a work Truck and am required to I come here because it is close to my job. I have never been able to get out of service in less than 3 hours. I bring a work Truck and am required to wait on it. It's funny how an oil change cost 1000 dollars after they touch it. Anything and everything is broke. Just venting cause I have been sitting here for 5 hours waiting on another oil change plus 5 other issuses needing repair. I think it's there way to get you to make an appointment. More

Was lied to by Floyd ( car salesman ) Called Jason (manager) I was informed that I could not back out of buying the car, because I had signed the papers ( his words were this a no courticy Called Jason (manager) I was informed that I could not back out of buying the car, because I had signed the papers ( his words were this a no courticy law in Texas ). I had signed the papers on Saturday wife went to pick the car up on Monday. The AC wasn't cold and it smelled like smoke. Talked to the sales guy ( Floyd ) who wanted the car Dilivered to Denton so he could do his " respectful" checkup on the vehicle ( his words ). He said the AC may need antifreeze (freon) n he didn't smell smoke. He said they have a Smoke smell guy that could meet me at my house (Jason) later informed me the smoke guy only goes to their dealership and we would have to drive back to Denton to get it done. James woods will no longer have my business new or used More

Exceptional Top Notch Service Thank you so much for the exceptional top notch service you provided to my family. My mom called me crying at 4:30pm the other day when the engine cr Thank you so much for the exceptional top notch service you provided to my family. My mom called me crying at 4:30pm the other day when the engine crapped out on their truck 1000 miles from home with a camper, dog, and my 8 year old son in tow. After a couple long days of driving, that could really make for a bad start to a summer vacation. Instead, my mom called me 4 hours later crying with excitement over how awesome her experience was with you guys. She was so over the moon with excitement and happiness that she couldn't remember what kind of truck she purchased! Hahaha! She said to me numerous times, "They are just the nicest people, Sammy". Having their camper towed to a nearby lot with water/power hook-up's goes well above and beyond. Standing out on the service drive awaiting their arrival goes above and beyond. Turning a seemingly catastrophic vacation event into an even better vacation goes above and beyond. My mom told me the next morning, after everything was finalized, that she cried when she said bye to her salesman, Danny and the sales manager Cecil, because they were just so nice. My son kept ranting and raving over how much fun he had with the experience as well, and is still ranting and raving over how much he loves the new truck! Thank you guys so much. More

My family and I were looking for a used truck. We saw one online that we liked so we headed out to Denton. We didn't know where the used cars section was and we ended up in the new Buick GMC section, where w online that we liked so we headed out to Denton. We didn't know where the used cars section was and we ended up in the new Buick GMC section, where we met Ronnie. We asked Ronnie about the truck and he let us look at it and test drive. We liked the truck and the price was great! We ended up purchasing the truck that same day. Ronnie was always friendly and informative. More

Pete and I appreciated that excellent service and product knowledge. The sale process was turn-key and orientation was quick and thorough. The entire sales team was helpful. We give them the highest rating knowledge. The sale process was turn-key and orientation was quick and thorough. The entire sales team was helpful. We give them the highest rating! More

We had an exceptionally great car sales experience with Chase. We will definitely tell our friends about the great service we received from Chase at James Wood dealership. Chase. We will definitely tell our friends about the great service we received from Chase at James Wood dealership. More

Wow!! What a wonderful experience! Our second new car Wow!! What a wonderful experience! Our second new car purchase from James Wood. We just cant say enough about our sales person, Chase Whaley. We pu Wow!! What a wonderful experience! Our second new car purchase from James Wood. We just cant say enough about our sales person, Chase Whaley. We purchased both times from him. We told him exactly what we wanted and he found the exact match! It just doesn't get any better than this! Prices were great and gave us top dollar on our trade in as well. The icing on the cake was when he delivered our new Yukon right to our front door! VIP treatment at its best. More

This dealership is very customer friendly. They always perform the best work on time and professionally. They keep me updated on my vehicle and ask me if i would need a courtesy ride home while my vehicle perform the best work on time and professionally. They keep me updated on my vehicle and ask me if i would need a courtesy ride home while my vehicle is getting serviced. I would definately reccomend this dealership for everyone in the Dallas-Ft. Worth area. Thanks James Wood Autopark! More

I have bought several vehicles from this dealership and they are the best in the area. Always honest and friendly and always a great price. I would highly recommend them. they are the best in the area. Always honest and friendly and always a great price. I would highly recommend them. More