James Wood AutoPark

Great Service, Very Friendly!!! Great Service!!! Shellie Tait, the sales agent, was very nice, and friendly. She was very quick to respond to calls and emails and was very helpful. S Great Service!!! Shellie Tait, the sales agent, was very nice, and friendly. She was very quick to respond to calls and emails and was very helpful. She made the car buying experience very easy and pleasant. We were very satisfied with our experience at James Wood Autopark and glad we made the 4 hour drive to purchase a truck. More

Service department leaves a lot to be desired My daughter took her vehicle to the dealership in Denton. They kept the car overnight (and used nearly a 1/2 tank of gas in the process) to try and f My daughter took her vehicle to the dealership in Denton. They kept the car overnight (and used nearly a 1/2 tank of gas in the process) to try and find the problem. The only solution they had to her car stalling was to replace the negative battery cable. The very next day the problem occurred again but they were unable to fit her in. I called another dealership several hours away and they quickly scheduled her in and identified the problem within an hour. More

Very skilled technicians but unbelievably expensive The techs at James Woods know their stuff and will fix your vehicle for sure. That said, they are so EXTREMELY EXPENSIVE I pretty much expect them to The techs at James Woods know their stuff and will fix your vehicle for sure. That said, they are so EXTREMELY EXPENSIVE I pretty much expect them to come back with $2000+ worth of stuff to be fixed every time the check engine light is on. I'm tempted to take a perfectly working vehicle in there under a fake name just to see if they come up with a whole list of things that need to be replaced. So if you don't worry about dropping huge amounts of cash, then go here. If not, try someplace else. Or better yet, don't buy Chevy's or GM vehicles all together because they will suck you dry eventually of every dollar you have. More

Waiting 2 hours and counting for an oil change and car wash 2 hour plus waits for oil change and truck wash. Came in 5 minutes before my 0845 appointment.......still waiting at 1045 2017-07-06 VERY DISAPPOINTE 2 hour plus waits for oil change and truck wash. Came in 5 minutes before my 0845 appointment.......still waiting at 1045 2017-07-06 VERY DISAPPOINTED More

Best buying experience Go see ed miranda. He was prepared kept to his word and was honest. Best vehicle purchase I've ever had!! No unexpected add onsome easy to deal with. Go see ed miranda. He was prepared kept to his word and was honest. Best vehicle purchase I've ever had!! No unexpected add onsome easy to deal with. Especially over the internet More

Not promised what I was told Overall, my experience at James Wood Denton was good. I went in to buy a 2017 Chevrolet Trax. The car salesman who helped me was really cool, couldn't Overall, my experience at James Wood Denton was good. I went in to buy a 2017 Chevrolet Trax. The car salesman who helped me was really cool, couldn't have asked for a better person....until after the deal was done. I was promised a new rubber floor mat for the back of my car, which he kept telling me he ordered, 2 months later and I still haven't received it. My paper tags expire in 2 days and I have yet to get my license plates. He told me they were in a different location and I was the one who had to call them about the plates. The biggest thing I am upset about is that had I known about it, I never would have gotten this vehicle, but it has no cruise control. The sales guy straight up told me he didn't know that and it really is a bummer. How would I have known that, it's a 2017 vehicle and it's got no cruise control? Seriously?!? Don't you think you should've said something up front?? I like the vehicle, but to be honest, I never would've gotten it knowing I would've gotten screwed around like this after the fact. I even tried to go to one of their managers about the cruise control and he didn't even get back with me. Heck, they could've at least thrown in a free oil change More

Awesome Staff and Even Better Service My experience at James Wood Autoplex was awesome! I found a car I liked online and sent in a email and had an immediate response from the internet sal My experience at James Wood Autoplex was awesome! I found a car I liked online and sent in a email and had an immediate response from the internet sales manager. We set up a time and date and by the time I got there everything was already lined up and ready to go. The mannerism of the staff was another thing that caught my eye, even if I wasn't dealing with them directly I had several people come up and offer me coffee or anything to make myself more comfortable. As far as the the vehicle purchasing went, they got my payments where I wanted them and even sweetened the deal a little bit. Will definitely be doing repeated business with them and will be recommending everyone I know to give them a call if they're looking for the best deal there is! More

Very good service loved it Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyo Very good experience great customer service satisfaction very good acknowledgement of there inventory and products. Sales manager went above and beyond to find what we were looking for and for the right price More

Ed Miranda was a excellent salesman played a game that was r It was a very pleasant sale of buying my new 2017 Cadillac Escalade. Everything went so smooth. This is our second time to deal with James Wood Family It was a very pleasant sale of buying my new 2017 Cadillac Escalade. Everything went so smooth. This is our second time to deal with James Wood Family. We will be back next time I'm ready for new vehicle . More