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James Wood AutoPark

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
3,631 Reviews
Welcome to James Wood AutoPark Denton! We offer an exceptional range of new GM vehicles, high-quality pre-owned cars, and top-notch automotive services. Located at 3906 I35E South in Denton, TX, our family-owned dealership prides itself on treating every customer like family. Visit us in person to experience the James Wood difference, or explore our offerings online. We’re here to help you find a vehicle that perfectly matches your financial needs and lifestyle.
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3906 I-35E South

Denton, TX

76210

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Showing 3,631 reviews

June 09, 2023

I arrived at 8:15 am and got my car back at 12:00 pm. I was having the oil changed. There was a problem with the drivers side front door. I kept reviewing the app to get my status, but aside from a 50% s More

by hoosierdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Horn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

James Wood AutoPark responded

We strive to provide a positive service experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving us a chance to make things right, we invite you to contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

Jun 13, 2023 -

hoosierdn responded

I can be reached at 765-617-5510.

June 09, 2023

Great service. Friendly employees.Fast customer service.Car was returned clean and running very nice. thanks. More

by KENT317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

June 09, 2023

We had an amazing experience. Rossie was friendly and knowledgeable, she took the time to make sure we understood all the features of the vehicle. More

by stephanie.parker73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rossie Sewell
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Jun 09, 2023 -

James Wood AutoPark responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

They are always very nice and get my car done in a timely manner ! Nice waiting area also! More

by KENNYANDHALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal
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Jun 09, 2023 -

James Wood AutoPark responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

Great experience. Had everything ready and in order upon our arrival. Would recommend them for your vehicle purchase. More

by jhancock1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michel Woods
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Jun 09, 2023 -

James Wood AutoPark responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

Is been a. Good place for us since 2019 and the best attention of the best salesperson Carlos Sandate More

by cris182alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Sandate
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Jun 09, 2023 -

James Wood AutoPark responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

Samantha was awesome and explained everything in the new vehicle and the process on our trade in was very smooth! More

by halsaffar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
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Jun 09, 2023 -

James Wood AutoPark responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Wood AutoPark Management | 940-591-9663

June 08, 2023

The people are friendly and professional. It’s a pleasure to do business with you. More

by DLMCCAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Jun 09, 2023 -

James Wood AutoPark responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

March 11, 2023

Good communication but unwilling to move lower on their asking price. Car has been on the lot almost two months. Good luck. More

by eml30
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Whaley
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Mar 15, 2023 -

James Wood AutoPark responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

Mar 15, 2023 -

eml30 responded

Bought another MINI with less miles and at a lower price-check your competition and consider repricing the vehicle.

October 02, 2022

I think they are a good dealership I just hate I couldn’t get a lower payment on the vehicle I wanted More

by d.quincys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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Oct 05, 2022 -

James Wood AutoPark responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The James Wood Buick GMC Denton Team

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