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James Motor Company Mercedes-Benz

Lexington, KY

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169 Reviews
Welcome to James Motor Company. We are an authorized Mercedes-Benz® Dealer and Mercedes-Benz Service and Repair Center located in Lexington, KY serving the entire Central Kentucky Area.
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2440 Richmond Rd

Lexington, KY

40502

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Showing 169 reviews

November 27, 2024

HOW I WAS CURED FROM HERPES VIRUS I am writing this testimonial with immense gratitude and a renewed sense of hope in my heart. For years, I battled with the physical and emotional torment caused by th More

by Luna Brian
Recommend Dealer
Yes
Employees Worked With
James
January 12, 2024

We were treated with respect and their dealership was very accommodating to my family. I would recommend this dealership to a friend. More

by 606km
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dunn, Jason McCurry
November 21, 2023

Bought a car from Bob Spradlin and had a great experience. He took the time to explain all the car functions to me and there are a lot of things to learn in a Mercedes! He was so patient and kin More

by scalfbeverly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spradlin
August 26, 2022

I recently purchased a GLC 300 from James Motor Co. and I cannot say enough about the awesome service and professional staff. John Cole made the experience second to none as everything went so smoothly More

by aam.cole53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
August 17, 2022

Excellent customer service by John Minke at James Mercedes Dealership in Lexington, Kentucky August 16, 2022. John Minke went above and beyond his duties in the parts department of Mercedes in Lexing More

by ckelly@lisr.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John T. Minke
February 15, 2022

I wanted certain safety features on a vehicle due to my disability. I was told the Mercedes I was interested in had it. After buying it, I determined it did not. The salesman, supervisor, and manager all, More

by Jdub
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Brantley
October 07, 2020

I really enjoyed working with Larry Cartwright. He really went out of his way to satisfy my needs in the purchase of the 2017 GLE. This is the third vehicle I have purchased from this establishment and I wil More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cartwright
January 21, 2020

Mercedes 550 AMG Special thanks to Eddie and Larry, who made my transaction frictionless. It was a pleasure to deal with these gentlemen. Jason McC. was equally ver More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCurry, Eddie Brantley, Larry Cartwright
January 22, 2018

Best buying experience I've encountered I noticed the exact model I was looking for at James Motor Company online and submitted an inquiry. I was promptly and courteously greeted by Scott S More

by CarEnthusiastJm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Stoess
Jan 22, 2018 -

James Motor Company Mercedes-Benz responded

Thank you for taking the time to send us your kind words. We appreciate your business. We are very proud to have Scott on our team and you as a customer!

January 11, 2018

Trustworthy Sales Person I live in northwest Georgia and first met Mr. Burns over the telephone. I was interested in a CPO the dealership had listed. Over a period of two we More

by little ole lady teacher
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Burns
Jan 22, 2018 -

James Motor Company Mercedes-Benz responded

Thank you very much for your kind words, and for putting your trust in us. We are very fortunate to have Derrick on our team!

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