James Hodge Toyota
Muskogee, OK
Filter Reviews by Keyword
By Type
Showing 36 reviews
I recently posted a review on Hodges Toyota where I was critical of their service. I want to share a new satisfaction review now with James Hodges. After hearing of my problem with my service I was promptl critical of their service. I want to share a new satisfaction review now with James Hodges. After hearing of my problem with my service I was promptly contacted by the Service manager there and asked to bring it back so they could verify the the situation. They put it back on the alignment machine and now I’m a happy customer. They also reimbursed me for an alignment that I incurred where I was troubleshooting if I did have a problem too. I will certainly use them for my service needs on my 4Runner again. More
Service department said I needed a $950 repair for bent control arm. Made temporary adjustments until I could reschedule the repair. When I left the dealer the steering wheel was Crooked and front end shoo control arm. Made temporary adjustments until I could reschedule the repair. When I left the dealer the steering wheel was Crooked and front end shook and pulled excessively. Had a different tire shop inspect for damaged part which they didn’t find. They realigned with no issues. More
I had a great experience with the team at Hodge Toyota. Everyone was super friendly and made sure I was taken care of! A plus service and I’d highly recommend them! Everyone was super friendly and made sure I was taken care of! A plus service and I’d highly recommend them! More
GREAT SERVICE! Been searching for the perfect 4Runner for my family. They made it super easy and gave me the pricing upfront and gave me a fair deal on my Rav4 trade Been searching for the perfect 4Runner for my family. They made it super easy and gave me the pricing upfront and gave me a fair deal on my Rav4 trade in. I wouldn't go anywhere else! More
On vacation. Just had my Toyota serviced about 28 hours ago in Virginia. Tire pressure warning light came on the drive. Called this dealership. Told them we were traveling through OK and the tire pressure ago in Virginia. Tire pressure warning light came on the drive. Called this dealership. Told them we were traveling through OK and the tire pressure warning light was on again. The guy said come in we’ll check it. Go thirty minutes out of the way, get there, the guy said it would be a 2 hour wait to check the tires! Did not even offer to check the pressure! Really!? Recommended we take our car, that’s under warranty, down the street and get a tire shop to look at it!!! Very frustrating!!!! More
Good, then very bad. 2 years ago Ricky Gage sold me a new set of tires for my Camry LE. A few months after that I had another service advisor change my oil that lied, over 2 years ago Ricky Gage sold me a new set of tires for my Camry LE. A few months after that I had another service advisor change my oil that lied, overcharged, and left me unsure if any of it had actually been done. I had a flat yesterday after my VA appointment I cautiously pulled into James Hodge service and hailed down Ricky to help me. It took just over an hour to get me back on the road because they were extremely busy! I understand the other Advisor doesn’t work there now. More
Toyota rav4 Did not expect to buy this vehicle but he brought it to my attention how great it is and I'm glad he did! Thank you Eric!! Did not expect to buy this vehicle but he brought it to my attention how great it is and I'm glad he did! Thank you Eric!! More
Overly priced service The same service at another dealership not far away was $70 cheaper! $257 compared to the $323 my daughter paid! Worth driving somewhere else! JPa The same service at another dealership not far away was $70 cheaper! $257 compared to the $323 my daughter paid! Worth driving somewhere else! JPauley Toyota is worth the drive. More
Easy to work with!! Bill Smith was very friendly to us. Helped us get a deal. We spent less than hour from start to finish! We had been looking for a Camry for 2 months! Bill Smith was very friendly to us. Helped us get a deal. We spent less than hour from start to finish! We had been looking for a Camry for 2 months! A great deal came up at James Hodge two days ago on a low mileage 2014. Best price I'd seen after looking EVERYWHERE from Tulsa to Fayetville to OKC. Love the free oil changes (less work for me). Thanks again! More