James Hodge Toyota

I can finally give this dealership’s Service Dept 5 stars thanks to JAMES! Unlike the worst service I’ve previously received by someone else with a “J” name, JAMES gets 10 STARS! Thank you! thanks to JAMES! Unlike the worst service I’ve previously received by someone else with a “J” name, JAMES gets 10 STARS! Thank you! More

Did not disclose that they were selling me a Canadian car. The car only had 33k miles. I have no manufacture warranty, and no safety recall warranty. When I called the manager, Derek told me he did not car. The car only had 33k miles. I have no manufacture warranty, and no safety recall warranty. When I called the manager, Derek told me he did not have to disclose that to me. More

Excellent customer service and the friendliest people I've ever dealt with buying a vehicle. I've ever dealt with buying a vehicle. More

Bought my Jeep here had I great experience with Tiffany and every time I come in her and Ethan always take such good care of me! Even after the sale they make sure to keep in touch and make sure we are goo and every time I come in her and Ethan always take such good care of me! Even after the sale they make sure to keep in touch and make sure we are good!! Go see Ethan or Tiffany at James Hodge Toyota! More

Best Place Around! Best Customer Service! Sales, Service ! Had a great experience! 5 ⭐️ stars ⭐️! 5 Best Customer Service! Sales, Service ! Had a great experience! 5 ⭐️ stars ⭐️! 5 More

Angelina was great! Friendly, fun and professional! She really took great care of us. If you want honest, friendly and fast service go see her! Friendly, fun and professional! She really took great care of us. If you want honest, friendly and fast service go see her! More

We live an hour and a half away and I have been looking for a truck for a few months. I decided I liked a truck at James Hodge Toyota Stock#P08542. I came in on Saturday 8/26/23 and when I pulled up to th for a truck for a few months. I decided I liked a truck at James Hodge Toyota Stock#P08542. I came in on Saturday 8/26/23 and when I pulled up to the lot I tried to look in the truck to see if I was even interested. All the doors were locked so I drove my vehicle to the store and when I got out I was greeted by 2 sales guys in red shirts. It was rather intimidating as I wasn't sure which one I was supposed to be dealing with. They the younger one (without) the beard was by far the nicest one. The guy with the scruffy dark beard was an arrogant buffoon. I test drove the truck with the younger friendlier guy (thank God). When we got back and walked into the building it sounded like I had entered a night club with VERY loud pounding rap and Spanish rap music. It was so loud I couldn't think or hear my wife when she was talking. I asked the sales guy what the price of the truck was (I already knew, because I did my homework before I got to the dealership). The sales guy with the scruffy beard and arrogant attitude took over the conversation and told me he didn't know the price and asked me "how much are you wanting to pay for the truck?" I was stunned by his answer and his question. I told him I would like to know the price because the friendlier guy told him he thought it was in the low $30,000's but the arrogant buffoon stated no its not and the price could be lower so we need a stock sheet. After about 6-8 minutes later he came back with 2 stock sheets, one for the truck I was looking at (and was prepared to purchase) and the other for another truck about 15 thousand more and that I had not asked about. After he got the stock sheets I again asked him what the price was, he stated "they don't give us the price, I know its stupid but they don't give us the price". I told him that this was absurd and did not make sense. I again stated I want to know hoe much the truck is, he then stated it was around the lower to mid 30s. lol I pressed further and he said it is 33,000-34,000 and maybe 35,000. I giggled inside because I realized what a complete imbecile he was and that he had no idea what he was doing. Then he showed me the stock sheet and said "brand new this truck cost this amount" and he pointed to a number. I was not impressed and told him, I am NOT buying this truck brand new and so the new price means nothing to me, again I asked, "what is the price of this truck?" He said "well I am not sure but probably around $35,000. At this point I was DONE wasting my time. I looked at him and told him I knew the price of the truck the whole time and that I was VERY turned off by his lack of knowledge and approach and at that point we got up and walked out. What he doesn't realize is I drove that far to purchase. My experience at JH Toyota was like none I have EVER had in my many times of purchasing a vehicle. Whoever screens these people for careers in sales needs to be fired first and second this scruffy looking sales dude needs to be a close second. Third the manager who allows this place to be run like a disco or night club needs to be educated on the professional environment of an auto dealer. Yes, I think being fun and energetic is GREAT and your sales people should have a personality to be successful, but cranking the music up to a decibel that you cannot hear to do business only runs people off. There are too many Toyota dealers within close proximity to Muskogee without having to deal with this place. And by the way, I would have posted the 2 guys names, but neither introduced themselves much less gave a name. More

Angelina is the most welcoming individual that I have ever had the experience dealing with. She makes trying to find a ride feel comfortable and not stressful. She is so friendly and goes that extra mile ever had the experience dealing with. She makes trying to find a ride feel comfortable and not stressful. She is so friendly and goes that extra mile. More