James Hodge Ford Lincoln
Muskogee, OK
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My husband and I showed up on Christmas Eve at closing time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service time and Kevin was wonderful about helping us. He continued to help us all the way through the buying process. Great customer service More
I simply love James Hodge Ford!!! The atmosphere was very laid back and no pressure what so ever. I had the pleasure of getting Randy Howard as my salesman. Wasn't for sure what I wanted, but after very laid back and no pressure what so ever. I had the pleasure of getting Randy Howard as my salesman. Wasn't for sure what I wanted, but after answering a few questions, Randy knew right where to start. I was impressed with the auto choices I had, not to mention Randy Howard's knowledge and expertise. This was the best car buying experience. I used to think that I had to go to Tulsa to get a good deal. I was so WRONG!! If and when I need another car, I will shop Muskogee and most importantly James Hodge Ford with Randy Howard as my salesman. Win win situation. More
We shopped for almost three weeks before deciding what we really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here really wanted. A ford was probably at the bottom of our list but when we came in a were greeted like we were family we knew we wanted a car from here. We were greeted by a Manager who did not just go out of his way but showed us vehicles and listened to what WE wanted not what THEY wanted to sell us and went out of his way to ride with us and show us the features of the vehicle (2013 ford escape). Where do you find a dealership with managers who know what they are selling?? He then had a great guy named Mark Verdun help us with all the paperwork. We were extremely impressed by Mark and Greg that we will tell everyone about our experience. Thanks James Hodge Ford!! More
Negotiated a price for a truck. First they said sight unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told the unseen, then after we agreed upon a price they said upon final inspection of my truck. I have no problem with the inspection of my truck . I told them everything about the truck prior to a price reached. Drove an hour to the dealership and they changed their price. They started saying things about a trade that wasn't true, so they could lower the trade price and get me to pay more money. I will not even drive on the lot again. This was a very bad experience with this dealership. More
Kevin was very considerate of what I was looking for. He did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous an did all he could to give me the best deal. He was very informative of the car I was considering to buy. All staff at the dealership were courteous and helpful. I have been to the service department since buying my car and they were also courteous and helpful. I receive e-mails offering any service I might need to keep my car in good shape. I feel Kevin or the service department are always available to me if needed. I would recommend James Hodge and staff to someone looking for a car. More
I am thoroughly satisfied with the quality and amount of Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. Customer Satisfaction that all of the above sales men exhibit. I believe that they all should get extra bonuses because of the way they treat people. My husband purchased a 2011 Ford F-150 Lariat in the (chocolate) color and he is thoroughly satisfied with every aspect of that sale. I'm just hoping that someone can talk him into purchasing me that 2010 Ford TAurus Limited that has been sitting on the James Hodge Ford lot since it was moved out there. I have test driven it several times along with a couple of others (originally I wanted the SHO model-but that proved to be a futile desire upon learning that the Umber interior is no longer offered and it is difficult to come by in the models left on the market unfortunately for me! I don't want the dark interior/exterior and no sun/moon roof) The 2010 Limited on the lot offers much of the basics that I require and desire! I have thought about other ford vehicles only to fall back on the Taurus because of certain criteria I have set for my next vehicle. Thank you Very Much, LeAnne M Pruitt 1603 Quail Run Muskogee, OK 74403-8456 918-577-2027 More
I had an excellent experience with Kevin Groom when initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of initially "looking" at a 2009 Tacoma. I ended up buying the truck due to the confidence (which had never been experienced and I have bought a lot of vehicles) of honesty. I communicated to him everything I wanted in order for me to buy this Tacoma & got it. It went the smoothest ever. More
My experience from the moment i walked into the dealership was pleasant. I told the salesman what wanted and he took right to the vehicle it was a ford which in my opinion need no test drives. I to dealership was pleasant. I told the salesman what wanted and he took right to the vehicle it was a ford which in my opinion need no test drives. I told him I need to go get money for a down payment. He said lets go write it up we did just that and drove the car home...The only thing we could have done better was to have the whole thing transacted at my residence which we all know sales don't operate that way. if is this easy purchasing my next vehicle it will be purchased from James Lodge Ford! More
My husband and went to 10+ car dealerships looking to buy him a truck. We looked in Tahlequah and Broken Arrow. We didn't find any car lot as great as James Hodge Ford. We have always purchased from Lake C him a truck. We looked in Tahlequah and Broken Arrow. We didn't find any car lot as great as James Hodge Ford. We have always purchased from Lake Country for him and Murray's Nissan for me in the past. We thought we were happy with the other lots (we've bought several vehicles from both) until he decided he want to buy a Ford F-150 and now we will probably never go to another dealer! We are so pleased with Morgan our sales associate and everyone else involved with our purchase. Our only regret is not going there sooner!! More
My wife and I have been looking for a good used truck for My wife and I have been looking for a good used truck for some time and we have been purchasing GM products for years. I have owned Ford trucks in th My wife and I have been looking for a good used truck for some time and we have been purchasing GM products for years. I have owned Ford trucks in the past and have had no real complaints to speak of, however growing up with Chevy trucks its hard to break old habits. We had been looking around at Chevy trucks for a couple of weeks and they are all now apperantly made out of gold, and way out of a working mans budget. Having had a good experiance with my last Ford (1986 F150) we decided to look at Ford once again. We had just come from Lake Country Chevy where we were treated more like a number then a customer. when we told them our spending limit they kept trying to stear us to more expensive vehicles stating they won't have anything in our price range since they don't like to keep anything on the lot like that. With the economy the way it is ,every dollar counts, so its hard to spend extra money you dont have. so we then left feeling belittled since we could'nt afford a new truck. When we arrived at James Hodge Ford( at 8:00 pm) we were met by Morgan Nicodin and told him our budget right up front, we were still treated with respect and made to feel welcome, showing us what was in our price range. We found an F150 in nice shape in our price range but had a few more miles on it then we wanted. After driving the truck my wife and I decided we wanted to make an offer on the vehicle so we sat down and discussed the price range we needed to be in to afford the truck. The price was soon agreed upon by both parties and in a timely manner, so we went to the finacing officer. While with the finacing officer (which was already after closing time) it was discovered that my wife had left our check book at the house. Our salesman and the finacing office agreed to stay while I ran back to the house and get our checkbook. It was 10:30pm by the time I arrived back with the check book and by now was WAY after closing time, but we were never treated as a nucience "like we should have been in my opinion". This impressed me greatly (way beyond the call of duty), especially since our experiance was not good at all at Lake Country. Because of the extra effert put out by the staff at James Hodge Ford, I plan on doing business there in the future and will recommend them to my friends. PS: LOVE THE TRUCK!!!! More