James Chrysler Dodge Jeep Ram

This is my fourth time purchasing a vehicle from this dealership. They are absolutely wonderful. My salesman Dave was so helpful with my situation. I had a van that I was buried in and needed a good used dealership. They are absolutely wonderful. My salesman Dave was so helpful with my situation. I had a van that I was buried in and needed a good used car. Dave was very proficient and professional. He found me a car that suited my needs perfectly. I highly recommend this dealership and my salesman Dave Bogart. Thanks so much for a perfect sale! More

I went to Peter Koch to purchase a used van, with a trade in. All of the staff were very friendly and accomodating. Melissa was very helpful in preparing all of the paperwork and answering any questions I in. All of the staff were very friendly and accomodating. Melissa was very helpful in preparing all of the paperwork and answering any questions I had. Thad did great things in the finance dept to get us the best deal, both for the purchase and for the trade in. When we went to pick it up, all of the paperwork was done and the car was ready. All we needed to do was sign and drive. Amanda and Eddie were great about explaining each paper and making sure we knew exactly what we were signing. They all made us feel at home and comfortable. It was definitely worth the trip from Oneonta. And we got the best can I could ask for! More

I went to 2 jeep dealerships (Geneva and Penn Yan) I knew exactly what I wanted. Both dealerships told me it was hard or nearly impossible for them to find exactly what i'm looking for, even though I knew i exactly what I wanted. Both dealerships told me it was hard or nearly impossible for them to find exactly what i'm looking for, even though I knew it wasn't. Which is when I went to Peter Koch. I told Jason Leone what I was looking for, they did not have what I wanted in their inventory, but within 2 weeks Jason found me to exact Jeep Patriot I wanted plus more!! I love my jeep and the cost I got it for. Jason Leone did a wonderful job, especially because I know how much of a stubborn buyer I can be! And what else I enjoyed at this dealership is that they don't try to force you upon a car your not looking for. Therefore I strongly recommend Peter Koch dealership, and especially Jason Leone as a dealer!!!! More

Working with Fred Rawlston while looking for a new vehicle for our family was an excellant experience! He made our time enjoyable and his knowledge of the product was extaordinary!! He took his time a vehicle for our family was an excellant experience! He made our time enjoyable and his knowledge of the product was extaordinary!! He took his time and explained every thing we needed to know about each part of our new vehicle. We never felt pressured or rushed at all. He made us feel comfortable, and was very "real" in his presentation to us. We felt his honesty and integrity and definitely will seek him out when we return for our next purchase! More

All the folks we worked with at Peter Koch were great. Very friendly. worked to take care of any problems that arose. I would recommend Peter Koch Dodge dealership to anyone who is in the market for a new Very friendly. worked to take care of any problems that arose. I would recommend Peter Koch Dodge dealership to anyone who is in the market for a new or used vehicle. They will take real good care of you. More

A few days ago I stopped by to check out a PT Cruzer and Fred greeted me in a sincere friendly way. I had some general questions about the car, the pros and cons and he seemed very well read up on the chara Fred greeted me in a sincere friendly way. I had some general questions about the car, the pros and cons and he seemed very well read up on the characteristics of the car as well as pointing out the safety advantages of this car over others. Even through I said I was not going to buy at this time, he still gave me his full measure of customer service. As I work as a Computer support rep doing phone support at RG&E I appreciate when someone is giving me the straight and sincere information. It is also refreshing to converse with someone of his intelligence as well. From one customer service profession to another, I'll be back! More

Exremely friendly from the beginiing to end. Our Exremely friendly from the beginiing to end. Our expreience was one that made us feel wanted and appreciated. Never any pressure from sales, which we Exremely friendly from the beginiing to end. Our expreience was one that made us feel wanted and appreciated. Never any pressure from sales, which we found very diffrent. Fred Ralston was very soft spoken, never made us feel uncomfortable. No pressure, but always very kind and respectful. We have recommended him to our friends, family members & co-workers that if they are in the market for a new or used car to go and expreince Fred first hand. My wife and I are both Customer Service individuals and working with the public on a daily basis and we can both state that Peter Koch should be very proud to have Fred as a salesman in there establishment. More

I have been a faithful buyer of cars from Peter Koch Seneca Falls NY since the 1990's. Weather it is the sales or service department Koch dealership has been very professional and friendly towards me as Seneca Falls NY since the 1990's. Weather it is the sales or service department Koch dealership has been very professional and friendly towards me as a consumer. Eddie Akens sales rep has been extremely supportive in helping me out whenever I have asked him any questions. With salesmen like Eddie Akens, the Koch dealership deserves to be a five star dealer. I am proud to have Koch dealership be my Chrysler dealer of choice. More

Have been in many times for service - Chad & team are always smiling, friendly, eager to please, easy to work with. Work is always done on time, as promised, priced fairly and as estimated, never any sub always smiling, friendly, eager to please, easy to work with. Work is always done on time, as promised, priced fairly and as estimated, never any subsequent problems resulting in having to come back. Consistent, reliable, pleasant to do business with. More

After visiting several Jeep dealers throughout the past month, I found a Liberty online on cars.com that was for sale at Peter Koch. Ted Manslank greeted me upon my arrival and went above and beyond to ma month, I found a Liberty online on cars.com that was for sale at Peter Koch. Ted Manslank greeted me upon my arrival and went above and beyond to make my experience in puraching a new vehicle completely, "pain free!" Being that I had shopped around and had been to other car dealers, I was a bit overwhelmed and wasn't quite sure what to expect, however; after meeting with Ted, I realized that there is a very big difference between those big dealerships and that of Peter Koch. While they are a small company, there is no comparison in the way they treated me and made me feel that they wanted to do "business" with me and FOR me rather than to just make a sale and shove me out the door, which is how I felt at one of the dealerships that I had visited just one week prior to meeting Ted at Peter Koch. I can be matter of fact when I say that I WILL purchase my next vehicle at Peter Koch and I will encourage everyone I know to do the same! Ted Manslank and the rest of the team at Peter Koch are GREAT and it was such a pleasure to work with them while purchasing my car. More