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James Chrysler Dodge Jeep Ram
Seneca Falls, NY
301 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 301 reviews
February 06, 2024
We always find everyone welcoming and friendly. Steve, service manager was standing right by the door to greet us and ensuring our appointment. While waiting we were also greeted by our sales rep Steve, service manager was standing right by the door to greet us and ensuring our appointment. While waiting we were also greeted by our sales representative. More
by papoppa68
Verified Customer
Helpful February 06, 2024
As always, thus dealership greets its customers with a smile, and sometimes, a hug. The staff is simply the best at James CDR! Service is so efficient. They make the visit worth the trip I must make to g smile, and sometimes, a hug. The staff is simply the best at James CDR! Service is so efficient. They make the visit worth the trip I must make to get here worthwhile. More
by maryhelmer
Employees Worked With
February 03, 2024
He is excellent. He takes care of any problem I have. He is friendly and very competent. He takes care of any problem I have. He is friendly and very competent. More
by smastrac
Employees Worked With
February 02, 2024
Everyone is very efficient. They listen to what you want and need and gets the best price. They listen to what you want and need and gets the best price. More
by sgladis2002
February 01, 2024
The service manager, Steve, and the entire service staff are efficient, pleasant and always helpful. I would trust my car, family and friends to James' staff both service and sales. are efficient, pleasant and always helpful. I would trust my car, family and friends to James' staff both service and sales. More
by Cathy
February 01, 2024
We appreciate the quick turnaround in scheduling the appoint and the professionalism of the staff. appoint and the professionalism of the staff. More
by mawesley58
January 31, 2024
I have dealing with this dealer for years and they are amazing. Everyone is so great amazing. Everyone is so great More
by smolke12
January 31, 2024
Friendly and helpful, they help you out to the best of their abilities and treat you like family. great dealership their abilities and treat you like family. great dealership More
by BSADYE
Employees Worked With
January 29, 2024
Excellent service as always! Quick, efficient and professional. Steve is always willing to go the extra mile. Quick, efficient and professional. Steve is always willing to go the extra mile. More
by catieward
January 24, 2024
They have the best experienced and professional mechanics and that saves by getting it correct the first time, a noise was trouble shooted, returned with so many variables, I did tire rotation,yet the young and that saves by getting it correct the first time, a noise was trouble shooted, returned with so many variables, I did tire rotation,yet the young mechanic immediately said it sound like wheel bearings, he was correct yet he also noted other issues that would have cause problems. Steve is the best, his recommendations are not greed up-sales, but proven to be preventative maintenance, Steve makes excellent decisions, spends time to read what my warranty covers, he doesn't leave you in the waiting room without informing you of your progress. I travel a very long way to get my car serviced at James Chrysler and I will not go anywhere else. Be aware if folks arent responding to survey, it doesnt open on my cell, i had to use my laptop. More
by missdorothyskitchen
